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By Miles: Car insurance reviews

4.90
Based on 12,947 reviews, last reviewed 19th Aug 2025
23900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Very easy to get in touch, phone answered very quick... Very easy to get in touch, phone answered very quick getting through to right department very good, and felt very valued as a customer Reviewed on: 19th August 2025
Sheena's avatar
Sheena

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12947)

I'm a new to By Miles

5
I haven't had a car for about 15 years so its like starting all over again, and ByMiles has helped me get back into the swing of things, I thought it was going to be a right head ache not having any insurance for so long, but no its been so simple ! ByMiles has been a god send to me everything was explained on the website it couldn't be simpler Reviewed on: 12th September 2019

Convenient, affordable & simple!

5
Came across these by accident (fortunately) and so glad I did Reviewed on: 12th September 2019

Excellent all round. I would definately encourage you to use this insurance provider!

5
I have never used this insurance company before but from the minute I contacted them I have been very, very pleased with their service. From the easy set up of the policy, to their very efficient customer service if you have to contact them. The big plus is that they are much cheaper than any other company I looked at for insurance. The fact that you just pay for what you use is a brilliant idea, especially if you are a low mileage user. However even if you are not, it still works out cheaper paying for your insurance 'by the mile'. Reviewed on: 12th September 2019

Easy

4
I insured with bymiles because I drive very few miles. This has proved to be a very good choice. Reviewed on: 12th September 2019

so easy and uncomplicated !!!

5
i came across by miles by chance which someone had done this 50 years ago!!! Reviewed on: 12th September 2019

Fair and simple

5
Found the pricing very fair and the rate per mile competitive. App is very useful too. Getting a bonus for recommending fiends is also a good incentive. Reviewed on: 12th September 2019

Great product for casual users

4
I only use the car for short journeys. Why pay more for my insurance when By Miles offers such great value for money? Reviewed on: 12th September 2019

Bargain

5
If your mileage as small as mine then it's definitely for you. The best price you can ask for. Both our cars insured by ByMiles and I would recommend it to anybody with a low mileage. Reviewed on: 12th September 2019

Probably the best car insurance in the world

5
* Saved loads! * Most fair car insurance policy ever! * Simple, fast and easy process! * Brilliant! Reviewed on: 12th September 2019

Brilliant!

5
For those who only drive during the weekends, this is the best car insurance for you. Reviewed on: 11th September 2019

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