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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good value for money

5
Easy to take out insurance online. Easy to fit the mile tracker in the car. Reviewed on: 29th July 2020
Edith's avatar
Edith

Great idea!

5
The initial down payment is affordable, and you only pay insurance on your car journeys - my first payment will be around £2! That's for the whole of January. I drive at work, so my car is only used for little journeys - this policy works brilliantly for me. Reviewed on: 29th July 2020
Emma Newton's avatar
Emma Newton

Bloody Refreshing

5
Transparent car insurance. By word, it’s nice. If I don’t drive, I don’t pay. I drive, I pay! What more do you want? Really? Reviewed on: 29th July 2020
Ashley's avatar
Ashley

Excellent service

5
Was just what I was looking for cheap reliable car insurance company looking forwards to many years with you guys would certainly recommend Reviewed on: 29th July 2020
Carl 's avatar
Carl

fantastic company

5
very good insurance for low mileage people and very friendly and efficient when you contact them Reviewed on: 29th July 2020
Amanda edge's avatar
Amanda edge

Amazing service

5
Really good service, and concept. East access to manage account digitally which works really well for people with busy lives! Works really well for me having to pay per mile!! So much cheaper and efficient Reviewed on: 29th July 2020
Beth 's avatar
Beth

Fantastic!!

5
I so glad I found By miles I’m saving so much money on my car insurance plus the great services offered in the app. I love it! Reviewed on: 29th July 2020
Alexandra Zapata's avatar
Alexandra Zapata

Already recommended to friends and relatives.

5
The "gadget" was easy to fit - even for a female pensioner!! I love the updates on my phone informing me how much each journey cost. I like the monthly notification of payment. Best car insurance I have had. Reviewed on: 29th July 2020
Carolynne's avatar
Carolynne

Cheap Simple Insurance

5
What else to say that the title doesn't. Brilliant product especially for low milage drivers Reviewed on: 29th July 2020
Salman's avatar
Salman

Best car insurance company by far

5
best cheap car insurance ever will stay with these for a lifetime Reviewed on: 29th July 2020
Louise's avatar
Louise

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