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By Miles: Car insurance reviews

View other By Miles products
4.90
Based on 12,888 reviews, last reviewed 18th Aug 2025
18200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Paying for what you use is just fairer Paying for what you use is just fairer, it’s like paying for other utilities - gas, electric, water - you pay a standing charge and then you only pay ... Read more Reviewed on: 18th August 2025
Debra Tranter's avatar
Debra Tranter

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (12888)

good value

5
excelent service and value for money Reviewed on: 11th September 2019
Andy Jeffery's avatar
Andy Jeffery

good value for money

5
faith was very helpful knowgalbe and knew what i needed for car insurance,plus the recomendation of 50pounds referal to freinds make the insurance cheaper Reviewed on: 11th September 2019
Andy Jeffery's avatar
Andy Jeffery

For low-mileage drivers, there is no one better.

5
Simple as my title. In addition their support is great - always online and quick to respond to your message. I don't drive much so the system is great for me. Reviewed on: 11th September 2019
Marc Dungey's avatar
Marc Dungey

Clear cut value for money insurance

5
The by miles insurance is unique, it is transparent clear and as I now don’t travel as much it makes sense. Amazing Reviewed on: 11th September 2019
Tariq Mahmood's avatar
Tariq Mahmood

Saving money on your car insurance

5
I've just joined Miles and I am happy that I know that I am saving a lot by keeping track of what I am spending Reviewed on: 11th September 2019
Sonia Souza's avatar
Sonia Souza

A very good system for those of us who do low mileage and an encouragement to do less miles which is better for the environment and our health

5
Very helpful staff when I phoned up Reviewed on: 11th September 2019
Eileen Brooks 's avatar
Eileen Brooks

One very satisfied customer

5
Easy, helpful and very good value for money. I like the fact that I'm only paying a small amount for the miles I travel and taking advantage of being a low mileage user. Terrific! Reviewed on: 11th September 2019
Happy customer's avatar
Happy customer

Motor cover for the modern world with slick, informative IT

4
Easy to apply; painless process. Black box easy to install plus caring customer service. Reviewed on: 11th September 2019
Ann Stone's avatar
Ann Stone

Great innovative product

5
Great insurance cover for retired people and others who drive infrequently. Excellent customer service with friendly helpful people. Reviewed on: 11th September 2019
Sandra Salter's avatar
Sandra Salter

Simple but effective

5
Such a good idea for a low mile user like myself. The plug in miles tracker is a brilliant little device and is so handy. The app is great and works well. So easy to setup and start using as soon as you get it. Reviewed on: 11th September 2019
Paul Gazeley's avatar
Paul Gazeley

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