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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect insurance for people that don't drive regularly!

5
ByMiles is a perfect insurance option for people that don't drive regularly and would like to have control over the cost of insurance themselves by driving less whenever they can. It is easy to set up and you can get money off too if you get your friends to sign up. Reviewed on: 29th July 2020
Abraham's avatar
Abraham

Great insurer

4
Perfect for city workers that don't drive often. Hassle free too. And the app is even great to find your car after a night out Reviewed on: 29th July 2020
Moses's avatar
Moses

Fantastic and cheap car insurance

5
Very clear and cheap car insurance. App is very useful to track miles. Reviewed on: 29th July 2020
Hassan Khattak's avatar
Hassan Khattak

Great product

5
Love how transparent and simple this insurance product is. Gives me peace of mind to know exactly what I'm paying for and it makes me conscious of my driving. Reviewed on: 29th July 2020
Marianne's avatar
Marianne

Honest and Fair Insurance

5
It only seems logical that your car insurance should be based on how much you actually use your car! By Miles have hit the nail on the head here and got the pricing right which is the most important thing as opposed to other per-mileage insurers. This insurance has worked well both for my wife and my dad and I couldn't be more satisfied. Excellent job and a big thank you to all those at By Miles. Reviewed on: 29th July 2020
Mr. Q's avatar
Mr. Q

Best insurance for lower mileage people

5
Everything went very well from day 1, any problems are dealt quickly and in a professional manner. I would certainly recommend to any low mileage under 10000 miles per year person wanting to keep their cost in check. Reviewed on: 29th July 2020
Gordon Gowland's avatar
Gordon Gowland

Brilliant way of insuring

5
Paying by the mile is so much cheaper than other insurers. And their customer service is the best I have come across of any insurer of anything! A great company. Reviewed on: 29th July 2020
Oscar's avatar
Oscar

Innovative and common sense

5
Only paying for the miles you drive shows a customer focussed attitude to insurance and puts me more in control of my costs. Getting started was a breeze and the prices are very competitive - I've reduced my premiums massively! Reviewed on: 29th July 2020
James McPake's avatar
James McPake

Such a good idea ..

5
Great service and so easy to use. Reviewed on: 29th July 2020
Patricia Fraser's avatar
Patricia Fraser

excellent company & policy

5
this policy is transparent, easy to use, and the customer service via ‘chat’ is 2nd to none.....ive said goodbye to the old school poor service insurance companies....and hello to ‘by miles’ a better service all round. Reviewed on: 29th July 2020
dave 's avatar
dave

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