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By Miles: Car insurance reviews

4.90
Based on 12,842 reviews, last reviewed 17th Aug 2025
13900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

This was the only company that you only pay for the... This was the only company that you only pay for the only pay for miles you use. Reviewed on: 17th August 2025
Scott B's avatar
Scott B

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12842)

Brilliant Yes! Marvellous IntrinsicaLly Excellent Service. By Miles!

5
With insurance costs rocketing higher than any Saturn V rocket could take humanity, rocketing unchecked by any toothless ombudsman and rocketing to the precipice of legalised theft we finally have a company which is as refreshing to the industry as to the motorist. The insurance industry forgets its place: serve the motorist and provide peace of mind. Instead it exploits, extorts and extracts money which people work hard for to insure a motor. Along comes By Miles with a simple yet effective strategy to get the user to pay when using and not when not. How obviously sensible. How obviously popular and how obviously practical! In my 50's I refuse point blank to fork out £500 plus for car insurance. "NO! NO! NO! Not paying that.." with an excellent product from By Miles, I have reduced the insurance bill by 60%. By bringing more people to By Miles, I get rewarded and that further reduces my cost. My younger friends also have reaped the benefits. It is time to stop flexing the motorist and start servicing their needs. By Miles does just that. Long may they continue. Reviewed on: 10th September 2019

Better choice

4
I think this best insurance for those who don't commute long distance and or otherwise have low mileage. Reviewed on: 10th September 2019

Perfect ! Just what the mature careful driver is looking for.

5
I found the whole experience stress free and easy to use. Peace of mind is what the average car driver is looking for, and this is exactly what you get with By Miles. I would recommend By Miles to everyone. They won’t be disappointed. Reviewed on: 10th September 2019

Absolutely groundbreaking new car insurance

5
I'm going to save several hundreds of pounds insuring my weekend car with BY MILEs and have received superb service from day 1. What a great way to do car insurance. Reviewed on: 10th September 2019

Simple, Easy & Efficient

5
Really easy to use and great for low mileage drivers. You can easily see how much each journey costs through the app and see where your car is at any point in time. The diagnostic test is great as well. Would highly recommend, makes a pleasant change for the usual car insurance and brings it into the modern age! Reviewed on: 10th September 2019

By miles review

4
Easy online app outlining my car insurance. I can easily keep track of the miles I have driven each month. Fair pricing per mile driven. Helpful staff when needed. Reviewed on: 10th September 2019

By Miles is fantastic!

5
I have been driving for years and By Miles has the best rates! Fantastic! Reviewed on: 10th September 2019

Fair play!

5
Finally, an insurance company that actually offers a fair deal... Absolutely outstanding, straight forward and without any doubts, the best insurance policy that I've ever had - cannot ever see me switching ever again and tell everyone about you! Fantastic product, congratulations! Nigel - Newcastle Reviewed on: 10th September 2019

Finally only paying for what we use

5
The concept of By Miles is great - you only pay for car insurance based on how much you use your car. We walk a lot and don't take long trips, so with By Miles we've been able to save hundreds of pounds a year. Customer service has always been very helpful. Would definitely recommend By Miles to anyone looking for new insurance. Reviewed on: 10th September 2019

Insurance

5
A great new way to get insurance Reviewed on: 10th September 2019

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