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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best

5
The best car insurance for young drivers looking for affordable easy and reliable car insurance. The app is great you can see exactly what miles you’ve driven and the cost and everything was easy to set up. I will honestly never use a different insurance again. Reviewed on: 29th July 2020

Cheapest and best insurance!

5
It was really easy to set up my policy, and get up and running. As it's charged per mile, it means I also haven't been overpaying during the whole pandemic Reviewed on: 29th July 2020

Great service and value for money without compromising quality!

5
Great service and value for money without compromising quality! Reviewed on: 29th July 2020

Amazing easy insurance

5
Efficient cheap company that are well communicated with its customers. Excellent additions like car diagnostic app. Reviewed on: 29th July 2020

Straightforward, easy, cost effective

4
Not been with By Miles that long but it seems like such a sensible approach to car insurance, especially at the moment as due to covid-19, I don't know how far I'll be travelling this year. Its working out pretty cheap so far! Reviewed on: 29th July 2020

Great app, easy to use and affordable!

5
This is the best car insurance provider I have ever been with. The app is user-friendly, and they send you relevant emails! I appreciated the helpful emails they sent during the lockdown too. Best bit - pricing is fair and affordable too. I would highly recommend them! Reviewed on: 29th July 2020

Reinventing insurance!

5
Such a simple idea, yet so effective. It has saved me so much money only paying for the miles I drive. I've not had to make a claim (touch wood!) but the couple of times I've needed customer support it has been a seamless and pleasant experience. I would, and have, recommended this insurance to anyone! Reviewed on: 29th July 2020

Perfect for Me!

5
Im so pleased I chose to use By Miles. It has been the perfect Insurance provider for me. A fresh, unique and FAIR approach to insurance and is great for young people who don't drive much. Reviewed on: 29th July 2020

Ahead of the competitors By miles

5
Very clear costs, easy to renew painless process. Monthly updates and communication of payment due then taken. Excellent service. Reviewed on: 29th July 2020

Good price

4
Good price Brilliant app Claims - not so great. Lots of hoops and different parties to contact Reviewed on: 29th July 2020

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