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By Miles: Car insurance reviews

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4.90
Based on 12,798 reviews, last reviewed 15th Aug 2025
9800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I love the fact that my monthly premium is so low co... I love the fact that my monthly premium is so low compared to to other companies , I like the app and the fact that I get texts when my direct debit i... Read more Reviewed on: 15th August 2025
Sandra pickthall's avatar
Sandra pickthall

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12798)

Best By Miles

5
Great service, easy to use app and website. The fact that I don't do a lot of mileage in a year makes By Miles the best choice. Wish it was around years ago! Reviewed on: 10th September 2019
Scott Cameron's avatar
Scott Cameron

Incredible savings

5
As per the title & the customer service is incredibly friendly! Reviewed on: 10th September 2019
Terry Green's avatar
Terry Green

Great app

5
It is such a great mobile app that help me to find anything I need about my policy, plus it is a great value of money Insurance deal Reviewed on: 10th September 2019
Ibrahim A. Abdulhadi's avatar
Ibrahim A. Abdulhadi

Fantastic insurance service

5
I have thoroughly enjoyed using this service Reviewed on: 10th September 2019
Ismail Patel's avatar
Ismail Patel

The Best Car Insurance

5
Absolutely amazing! I am really happy and I love the app. Reviewed on: 10th September 2019
Desi's avatar
Desi

Fair and smart

5
This is just ideal for me. Insurance based on my usage. Reviewed on: 10th September 2019
Ak's avatar
Ak

Very competitive car insurance

5
I am driving less miles per annum now that I am in retirement and By Miles has significantly reduced my car insurance premium. Reviewed on: 10th September 2019
Richard Long's avatar
Richard Long

brilliant new way to do car insurance

5
All worked very smoothly and encourages environmental behaviour ! Reviewed on: 10th September 2019
Thomas O'Leary's avatar
Thomas O'Leary

Thank god i found them.

5
I have a bmw x3 2007. I do aboutor less than 5000 miles a year. I work away from home alot and have a works van. The car used to cost me on average £500 a year to insure. Since i found out about buy miles it gone down to £203. Then 4.1 p a mile therafter. I joined approx 3 months ago and have spent approx £4.00 on the mileage ive done in that time. At that rate it will cost me approx £12 .for the rest of the year. It an absolute no brainer to me. What a brilliant idea i wish i had thought of it. Well done to bymiles anf all its staff. I shall ofcaurse be renewing my policy till the day i pop my clogs. Lol Reviewed on: 10th September 2019
Mark Wharton's avatar
Mark Wharton

Future of insurance

5
Proper honest insurance once you get set your price per mile your away and there is no hidden charges in fact they seem to round down to the nearest mile I cant recommend this type of insurance enough soon all insurance companies will offer this option I think thanks to bymiles setting a new standard. Reviewed on: 10th September 2019
Robert Wylie's avatar
Robert Wylie

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