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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great customer service and price!

5
Easy to use, helpful staff and easy to fit tracking device Reviewed on: 29th July 2020
Kerry Moore's avatar
Kerry Moore

Great

5
Very good car insurance, especially during a lockdown..! Reviewed on: 29th July 2020
Will Davies's avatar
Will Davies

Excellent value Insurance

5
Easy to start using and to switch to, regular updates regarding cumulative bills etc. Also incentivises green living which must be a first for a car (or any) insurance company !!! Reviewed on: 29th July 2020
Anna's avatar
Anna

Easy & affordable

5
Very affordable and easy to monitor monthly out goings because of the app. Great service with smooth easy customer service reps. Would recommend to anyone who has a car. Reviewed on: 29th July 2020
Laura grewar's avatar
Laura grewar

Reasonable and understanding

5
I have found By Miles, very user friendly. I can monitor what my insurance payment will be on a daily basis with great ease. If I’ve needed to contact the team, it’s been no hassle at all!my only suggestion moving forward is having the function to making payments at times other than the date in which the insurance is due to be paid. E.g prepay onto my account if I am not in the country on payment day. Reviewed on: 29th July 2020
Chauntelle Robinson's avatar
Chauntelle Robinson

50% Saving

5
We have two cars one of which is hardly used at 3-3500 miles a year. Under a normal policy the premium is over £600 but with By Miles my estimated premium is reduced by 50% Reviewed on: 29th July 2020
Nick Elmes's avatar
Nick Elmes

Best insurance

5
Its so cheap and easy to get set up. Best insurance I've ever had. Reviewed on: 29th July 2020
Lauren Prince's avatar
Lauren Prince

Have recommended to anyone who listens - and i normally never do!

5
Super fab product / concept. Dead easy to use. Perfect for my lowish mileage family. Really easy to get hold of as incredibly responsive and personal. I would give them all my insurance needs if they offered it. Can't recommend more highly! Reviewed on: 29th July 2020
Tim Pitts's avatar
Tim Pitts

Easy to set up and a fantastic saving on my premium!

5
I was sceptical when setting up my policy but what an easy process and simple to follow instructions were given in order to get started. The app is efficient and easy to use, and i can clearly see what I am spending on journeys. the miles limit is thoughtful and prevents huge overspending on long journeys. Reviewed on: 29th July 2020
Liz's avatar
Liz

Great customer service and great competative rates

5
You pau by the miles you do with a lower first payment i got the renewal and the price per mile was less, also the for first payemt was less too most insurance companies always ghive a more expensive renewal quote. i would recomend them to anyone Reviewed on: 29th July 2020
Craig Allison's avatar
Craig Allison

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