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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy to use, great value

5
Super easy - best insurance for me Reviewed on: 29th July 2020

Very pleasant advisors

5
It was good to talk to your advisors They are patient and listen to you and give good advice Reviewed on: 29th July 2020

Amazing company

5
Cheaper than a lot of others on the market. I have already recommended to a friend and they have signed up too! Great savings. Reviewed on: 29th July 2020

No-nonsense insurance, god value and great customer service

5
Great to see a new insurance company taking customer service so seriously, and offering a very competitive price! Reviewed on: 29th July 2020

Insurance

5
I don’t drive much so this insurance is ideal for me Reviewed on: 29th July 2020

Top notch

5
Great price and useful app. Customer service is fast in app too. Reviewed on: 29th July 2020

Miss

5
Brilliant spend as you go best thing I did go with by the mile Reviewed on: 29th July 2020

Simple, convenient, good value

5
As we don’t drive much this concept is perfect for us. The service is excellent and we were helped really quickly when we had a chip in our windscreen recently. Reviewed on: 29th July 2020

Always happy to help

5
By miles have been excellent and always on hand to help out with any issues i may have no matter how big or small. Highly recommended! Great job by miles! Reviewed on: 29th July 2020

Excellent choice for super reasonable insurance

5
Really easy to apply for and install. For a family in the city with relatively low mileage it offers us a really reasonable premium. Reviewed on: 29th July 2020

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