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By Miles: Car insurance reviews

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4.90
Based on 12,723 reviews, last reviewed 12th Aug 2025
2900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Been great for me iv been insured bymiles 2years goi... Been great for me iv been insured bymiles 2years going into 3 iv never in my past stuck with insurers because every year they up there annuals and try... Read more Reviewed on: 12th August 2025
Shaun h's avatar
Shaun h

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (12723)

low cost 'pay as you go' policy keeps it affordable for me to continue driving

5
I changed to ByMiles almost a year ago when my premiums for my previous policy topped £500. As a pensioner on a fixed income this became unaffordable. My annual mileage is barely 2000/year so paying those previous premiums seemed crazy and impossible for me. Having found ByMiles online and worked out their premiums I was saving over £300/year so it was a no brainer to change. Why do people pay for mileage they don't use? People have asked me about the tracker fitted to my car as they were worried that it monitored my driving as other 'pay as you go policies' do, but ByMiles only use it for calculating monthly mileage purposes. I have recommended friends to this company and they will be taking a closer look as their current policy nears renewal. If they sign up (as they should) then we will all be an extra £50 better off, thanks to ByMiles referral scheme. I consider the company and their communications to be first class, I am a person not just a policy number and that's how they treat you. Highly recommended Reviewed on: 10th September 2019
Mark Addy's avatar
Mark Addy

A very good insurance

5
A very good insurance who thinks of the costs of insurance at a very good price You will be charge for what miles you use in pence per mile , while you just pay for you fully comp insurance at a low cost to start you off . So put a smile on your miles that's all it costs Reviewed on: 10th September 2019
Anthony Finney's avatar
Anthony Finney

Simply the Best!

5
I've been driving for over 65 years, and this the best experience I've ever had of motor insurance. Reviewed on: 10th September 2019
Hedy Harsem's avatar
Hedy Harsem

Car Insurance made easy..

5
Easy to open a car insurance policy online and cheap if you don't travel much. Reviewed on: 10th September 2019
Steve H's avatar
Steve H

Straightforward, uncomplicated.

5
Insurance is insurance, so they say. However, this company treats you in a normal, personal, friendly manner. You always know where you are. Great !! Reviewed on: 10th September 2019
Brian Prosser's avatar
Brian Prosser

New Customer

5
We were very impressed with Insurance quote from you and think it is a really good idea to have insurance based on actual miles travelled. We are not exactly tech geeks and needed help to install tracker but the advice given by you was first class and my husband put tracker in the car quickly and effectively. We would give you 10 stars but for the fact that we have only recently joined 'By Miles' but we are telling all our friends about the scheme as we are both over 70 and long journeys are not a PRIORITY option nowadays. Reviewed on: 10th September 2019
Georgina & Malcolm Johnston's avatar
Georgina & Malcolm Johnston

Easyand very friendly service

5
Fantastic service and so custome friendly Reviewed on: 10th September 2019
Famina Bashir's avatar
Famina Bashir

the way forward for car insurance

5
I am delighted that you only pay for the miles that are driven once you've signed up to very reasonable terms it's the way we would like it with most other contracts dealt with in this modern age Reviewed on: 10th September 2019
bridgetjohnston@btinternet.com's avatar
[email protected]

Best insurance

5
Very good insurance good comunication Reviewed on: 10th September 2019
Cezary's avatar
Cezary

Great for low mileage

5
Brilliant car insurance ideal for low mileage drivers like myself. Simple plug in device required and app to download but all very straightforward Reviewed on: 10th September 2019
Lynsey's avatar
Lynsey

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