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By Miles: Car insurance reviews

4.90
Based on 12,703 reviews, last reviewed 11th Aug 2025
1000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Absolutely Miles Better! Easy to understand, straightforward, no hidden surprises! Reviewed on: 11th August 2025
Susan F's avatar
Susan F

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12703)

Excellent by miles

5
If it ain't broken don't fix it and Good value for money Reviewed on: 10th September 2019

Exactly what I needed

5
Excellent scheme, great service, overall satisfaction. Highly recommend. Reviewed on: 10th September 2019

ByMiles review

4
I’m very happy with customer service and insurance overall. Communication is great. Reviewed on: 10th September 2019

Cheaper insurance

4
Easy to set and cheaper insurance premium than my previous insurance Reviewed on: 10th September 2019

Great insurance and pay monthly for miles - perfect !!

5
Really think this is a great company to get insurance with - low premiums and just pay for miles. You are also easily able to call and speak to someone - I had a cracked windscreen and it was all sorted quick and efficient - couldn't recommend them enough !! 6 Stars !! Reviewed on: 10th September 2019

Great help to insurers

5
Great and very reasonable prices to insure your car or even a second car with manegable prices which are are very reasonable compared to other big greasy insurers. Reviewed on: 10th September 2019

Amazing find for drivers who don't drive much.

5
I've saved hundreds this year . It also makes me think twice about longer journeys so great for the environment too. Reviewed on: 10th September 2019

Car insurance quote with a huge difference ?

5
It's the best, BY MILES ! I have made a huge savings on my income compares to the last 3 years since I have been using them. I absolutely recommend their scheme. It's the future. The concept is tailored to you. It's just brilliant, BY MILES Reviewed on: 10th September 2019

Excellent for low milage driver

4
Good price, high quality coverage, good customer service, great app, well worth checking your quote Reviewed on: 10th September 2019

The best car insurance I've ever used

5
The customer care is amazing, responsive and helped me set up the tracker. The rates are excellent, particularly as I don't drive a great deal. I switched from Admiral and frankly I'm never using another car insurance company again! Reviewed on: 10th September 2019

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