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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Its one of the best car insurance company

I havent had a problem so its great Reviewed on: 11th September 2019

Absolute Good

So perfect and wonderful to drive with mile. Reviewed on: 11th September 2019

Excellent service.

Easy to set up. Responded quickly and in a friendly and helpful manner to questions. Very pleased with how it's working out financially. Added environmental bonus is that it discourages unnecessary car journeys. Reviewed on: 11th September 2019

Perfect for low mileage motorists

I've been driving for over fifty years, with some years approaching 50,000 miles a year. Now, I've retired and live in a small town. I can't do without a car entirely, but now use it very little. I found ByMiles by accident, luckily just after I received my latest motor insurance quote. I asked for a quote from ByMiles, and was very impressed. It really works for me, and I would definitely recommend it to anyone with a lower mileage. Reviewed on: 11th September 2019

Easy to pay as I go

Plugged it in and pay as I go ,simple ,rather than other providers who take lump sum Reviewed on: 11th September 2019

Best ever decision switching to By Miles insurance.

Best ever insurance ... went on holiday for 2 months .. no charge at all in the time we were gone ... brilliant Reviewed on: 11th September 2019

Brilliant

Everything is very simple and customer service is amazing Reviewed on: 11th September 2019

Forward Thinking Car Insuscureance Company

Good price, good Customer Service, I like their app, works well for me quids in when I work away and don’t use my car, I find there approach to car insuring forward thinking and inventive , their way to deal with, been impressed so much I have recommended them to several friends and family. I am 66 years old and dealt with numerous insurers I think their second to none. To sum yo their Miles ahead of anyone else. Reviewed on: 11th September 2019

A late discovery

Happened to see a BBC editorial stating millions were paying for insurance to cover small yearly mileage. Checked it out and when my insurance was due changed. Not looked back and still using free miles since April. What’s not to like Reviewed on: 11th September 2019

Finally a Modern Forward Thinking Insurance Company

This company suits my needs perfectly ,it’s forward thinking, their Customer Service is second to none I have dealt with and being 66 I have dealt with quite a few over the years, it provides all my car insurance requirements at a good price and when I work away and not using my car I am quids in for the miles used. I am also very happy with their app and have happily introduced my friends and family to By Miles To sum up this company is Miles ahead of anyone else in my opinion. Reviewed on: 11th September 2019

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