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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Finally a Modern Forward Thinking Insurance Company

5
This company suits my needs perfectly ,it’s forward thinking, their Customer Service is second to none I have dealt with and being 66 I have dealt with quite a few over the years, it provides all my car insurance requirements at a good price and when I work away and not using my car I am quids in for the miles used. I am also very happy with their app and have happily introduced my friends and family to By Miles To sum up this company is Miles ahead of anyone else in my opinion. Reviewed on: 11th September 2019
Randy Sweeting's avatar
Randy Sweeting

So far so great!!

5
I have been with by miles since June. It was a very easy set up and the app is great with all the information you need. I get notified of all my trips, costs associated with it and notifications on when my payment will be taken. It's terrific. Reviewed on: 11th September 2019
JS's avatar
JS

Excellent

5
Excellent customer service and inexpensive Reviewed on: 11th September 2019
Adrian Brodkin's avatar
Adrian Brodkin

great idea

5
we have a second car that my husband and I both use for short commutes to and from work, so being able to pay for the insurance based on the low number of miles we do is great! Reviewed on: 11th September 2019
Emma Ryan's avatar
Emma Ryan

Very happy with By Miles so far!

5
I insured only last month but so far very happy!! Reviewed on: 11th September 2019
Maya's avatar
Maya

EXCELLENT

5
EXCELLENT. JUST PAY FOR YOUR USAGE MILEAGE. Reviewed on: 11th September 2019
Mr.Kuldip Dhillon's avatar
Mr.Kuldip Dhillon

well pleased

5
At first i was a bit nervous about using By Miles but after being with them now for approx four months i feel i have made the right decision . I have recommended them to other family members & work colleagues . Reviewed on: 11th September 2019
Andrew Lewis's avatar
Andrew Lewis

110% happy what else is there to state!!!

5
signing on was an absolute nightmare for me because i am computer illiterate but the miles staff was spectacular in respect of not only having patience with me but guiding me through all the paperwork absolutely fantastastic Reviewed on: 11th September 2019
colin derek trevenna's avatar
colin derek trevenna

Amazing

5
Great service easy to use Easy to set up Great app Reviewed on: 11th September 2019
Rachael foran's avatar
Rachael foran

Brilliant idea for low mileage motorists

5
Everyone was extremely helpful . Tracker was delivered promptly and works brilliantly. Well Done Reviewed on: 11th September 2019
ck@karisrp.co.uk's avatar
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