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By Miles: Car insurance reviews

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4.90
Based on 12,787 reviews, last reviewed 15th Aug 2025
8900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I have used By Miles for over a year and find it a g... I have used By Miles for over a year and find it a great way to insure my car at a reasonable price. As an OAP I don't use my car as much as I used to... Read more Reviewed on: 15th August 2025
Julia F's avatar
Julia F

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
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Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12787)

Best insurance I've ever had

5
Ive been driving for around 23years. Taking out insurance is the least enjoyable process of the whole car driving thing. This all changed when I came across Bymiles in March 2019. From the quote through to the after sales service I've had is phenomenal. I don't think Ive ever recommended a company to friends, family and colleagues as much as I have Bymiles! The competitiveness in the price, to the aftersales service is the best Ive ever had. And honestly I'm not exaggerating. All I can say, is well done and carry on what you're doing. You have a customer for life in me. :) Reviewed on: 10th September 2019
Ash Hussain's avatar
Ash Hussain

Excellent save money

5
Want to save your pocket. Stop be ripped off by other car insurance and join us . Really happy and much more affordable. Recommend a friend and get £50 for each of you Reviewed on: 10th September 2019
Lynn 's avatar
Lynn

Excellent move I have ever made

5
Just by recommending few people you get your miles paid. Great savings all year round. Reviewed on: 10th September 2019
Aboobakar Sadik's avatar
Aboobakar Sadik

Good support and service

4
By miles is fantastic because of support they offer and no big waiting queue to resolve anything Reviewed on: 10th September 2019
Vasanth Venugopal's avatar
Vasanth Venugopal

Second to none

4
Excellent. No other way to describe it. Reviewed on: 10th September 2019
Donsito's avatar
Donsito

Easy to use, (cost)-effective and great for my needs

5
I own a car. In London. I know, I'm sorry. My parents live miles away from a train-station and I have to go and see them occasionally. Co-incidentally, occasionally is how often I drive the car. As we all are, I was looking for the cheapest insurance possible - and By Miles came into my awareness. It seemed a perfect fit: only pay for the miles you drive, and so far it's been great. It's worked out cheaper, the app has been useful and tells you exactly how much you've spent on those random trips to the supermarket (0.19p) and the longer trips to the other side of the country (about £14 because it caps at 150 miles. Brilliant!) - I just wouldn't recommend moving your car to a better parking spot on the street as it'll cost you 0.02p. A small price to pay by comparison though... Whenever I've spoken to them they've been helpful and prompt and although I haven't had need to speak to them about my policy (and hopefully never will) I have faith that it would be a painless process. Thumbs up. Hope my renewal continues to be cheap and effective. Reviewed on: 10th September 2019
Pob82's avatar
Pob82

Excellent

5
I am happy with the service so far, signing up process was easy and the customer service team were helpful in answering my questions. I would recommend 'By Miles' to anyone looking for car insurance. Reviewed on: 10th September 2019
Vivek's avatar
Vivek

Low mileage drivers dream insurance

5
By Miles is what every low mileage driver has been waiting for. Pay as you drive insurance is ideal for us as we do less than 1000 miles a year but we being charged ridiculous prices before this came in the market. Well done By Miles - miles ahead of any other insurance policy for low mileage drivers! Reviewed on: 10th September 2019
Kamalpreet Mann's avatar
Kamalpreet Mann

Simple, transparent and fair

5
It couldn’t be easier to get set up with ByMiles. The entire process was straightforward and quick. I love knowing how much each journey will cost me and how much previous journeys have cost Reviewed on: 10th September 2019
Ciaran's avatar
Ciaran

Would recommend

5
Fair , honest and open pricing. This was much needed in the car insurance sector. For example the cheapest quote I received from price comparison sites was 584 GBPin comparison to ByMiles estimate of 250 GBP. The tracker device as well as the app giivng detailed info is an absolute bonus! Why pay for insurance when not using the car. This makes ByMiles a winner!! Reviewed on: 10th September 2019
Naz's avatar
Naz

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