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By Miles: Car insurance reviews

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4.90
Based on 12,741 reviews, last reviewed 13th Aug 2025
4600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

By Miles simply wonderful By Miles provides a wonderful motor insurance service. As an over 60's driver who only drives approximately 3,000 peach year, By Miles offers exceptio... Read more Reviewed on: 13th August 2025
GB's avatar
GB

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
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Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12741)

outstanding value

5
friendly, curteous, efficient,simple to understand and cheap. Reviewed on: 10th September 2019
stanley botham's avatar
stanley botham

An innovation.

5
A great idea, at long last I don't feel that I'm subsidising the boy racers and high mileage company reps. I hope it stirs up the stuffy greedy insurance companies who've had their own way for two long. Reviewed on: 10th September 2019
Colandv's avatar
Colandv

Best insurance ever

5
Saved lots on my insurance premium, excellent service and I know exactly where I have travelled to from and how much it’s cost me in insurance Reviewed on: 10th September 2019
Michael's avatar
Michael

Cheap and best By Miles Insures

5
It’s an excellent insurance by miles company for the people like me with less miles in use. It is an outstanding insurance for people who use their vehicle occasionally Reviewed on: 10th September 2019
Mani Chittathupara Paulose 's avatar
Mani Chittathupara Paulose

Excellent customer service

5
By miles is really good insurance company. I used them last year, I received excellent customer support when ever I need. I saved lots of money last. I highly recommend to my friends and family. Thank you by miles. Reviewed on: 10th September 2019
Nafiz 's avatar
Nafiz

Best value car insurance

5
An excellent way to insure your car as it's based on mileage and for me this is perfect, their easy to use app allows you to track your mileage, car medic option is also brilliant as is the journey planner, an excellent customer service team too, I'll be using these again next year I'm so happy! Reviewed on: 10th September 2019
Louise's avatar
Louise

Utter brilliance (wish I thought of it myself!)

5
I'm a recent user of ByMiles for my car, which I use rarely and share with my father. The set up allows us to save over £400 a year on insurance and calculate easily who owes what when paying. Thanks to such a fantastic experience, I've since referred them to a number of people who are exploring or have become customers themselves. ByMiles 100% deserve the win, in my opinion! Reviewed on: 10th September 2019
Ash Phillips's avatar
Ash Phillips

Brilliant concept to cut costs

5
Very helpful staff. Easy to join. Reviewed on: 10th September 2019
Michael Ashcroft 's avatar
Michael Ashcroft

Saved a small fortune with By Miles

5
My renewal premium with LV was £832. With By Miles, based on my average annual mileage of 2,375 it will be £405.70. To match the LV premium I would have to drive over 10,000 miles. So for low mileage drivers By Miles is a no brainer. The tracker arrived within a couple of days of paying the initial premium and Installing the tracker in my BMW218i was very straightforward. Apart from the initial premium. you pay monthly based not he exact miles you drive so no additional premium for paying monthly. I can'e recommend it too highly. Reviewed on: 10th September 2019
Peter Stredder's avatar
Peter Stredder

Great progressive idea

5
Such a simple concept, actually encourages you to drive less miles! Reviewed on: 10th September 2019
Andrew Brown's avatar
Andrew Brown

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