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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Actually very satisfied

5
Although I had a problem fixing the transmitter you have been very patient and not giving me ultimatum with financial consequences.Thank you Reviewed on: 11th September 2019
Milena Robinson's avatar
Milena Robinson

Excellent Service, excellent communication, very competitive prices, excellent cover

5
Helpful staff, customer service excellent, very good insurance cover, price of my insurance quote was very competitive Reviewed on: 11th September 2019
Rocco G's avatar
Rocco G

Excellent insurance company

5
The best insurance company............................................................................. Reviewed on: 11th September 2019
DV Ratu's avatar
DV Ratu

Excellent insurance

5
Excellent insurance policy,........... Reviewed on: 11th September 2019
DV Ratu's avatar
DV Ratu

Amazing

1
I am so happy I found By Miles. They are the best insurance company I’ve ever used by miles, excuse the pun! Their app is amazing and easy to use, and the value is second to none. Reviewed on: 11th September 2019
James Powell's avatar
James Powell

A Slam Dunk.

5
We own two Mercedes, live in London, and saved a four figure sum. There is no competition. Reviewed on: 11th September 2019
N K Rice.'s avatar
N K Rice.

Best car insurance

5
By far the cheapest and most hassle free insurance on the market would highly recommend Reviewed on: 11th September 2019
Ryan mitchell's avatar
Ryan mitchell

Dr Bramall

5
I very highly recommend By Miles. And I rarely leave feedback unless the service was worth praising, which it absolutely was, from start to finish. I was dubious about having an ecu monitoring/tracking device fitted to my car. However, the data is only used to calculate your total mileage. Great little app on your phone too. With some well thought out, and very useful tools built into the app. A) If you have ever parked your car in a large shopping complex before, thinking 'I know where I've parked my car'. After spending 15 minutes pretending to my kids I knew where it was, the penny dropped that on my By Miles app I can click locate my car. B) If your car suddenly has the Engine Management Light appear on the dash. The worry obviously kicks in. With my trusty By Miles adapter and app, within a few clicks you would have the diagnosis for why the light has appeared. C) Finally I had the feeling of being fully in control of my monthly costs due to the daily (journey by journey) costs, distance and route's. Highly recommended. Thanks for your excellent service. Daniel Bramall Reviewed on: 11th September 2019
Daniel Bramall's avatar
Daniel Bramall

Great service and price

5
Every easy to do online and only takes a few moments Reviewed on: 11th September 2019
Alan Pattison's avatar
Alan Pattison

Absolute Godsend

5
Fantastic service Cheap prices Easy to plug in What more could you ask for Reviewed on: 11th September 2019
Jade Scott's avatar
Jade Scott

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