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By Miles: Car insurance reviews

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4.90
Based on 12,695 reviews, last reviewed 11th Aug 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Low mileage driver As a low mileage driver By Miles coverage is ideal for me. Reviewed on: 11th August 2025
John Chapman's avatar
John Chapman

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12695)

perfect

5
I'm a new member. But I'm very satisfied with my insurance. Reviewed on: 10th September 2019
Istvanne Dobosi's avatar
Istvanne Dobosi

Working with the driver to enjoy driving

5
In my nearly 40 years of of driving I have never experienced an insurance company that is so friendly and customer focused. Reviewed on: 10th September 2019
Gary Mansell's avatar
Gary Mansell

Amazing

5
Fabulous new insurance by the mile, perfect Reviewed on: 10th September 2019
JPM's avatar
JPM

Simplicity and honest charging

5
You pay for what you’ve used genius idea. Very cost effective too. Innovation is key moving forward in life. Reviewed on: 10th September 2019
Taegan's avatar
Taegan

Simplicity

5
Bymiles is a company which offers a simple and effective solution to the needs of the modern consumer! Reviewed on: 10th September 2019
Nasir Bax's avatar
Nasir Bax

An easier and novel way to insure.

5
Found them on a search engine, then discovered they offer a totally new and different means of insuring private motor vehicles. Unlike any other Insurance Company in the market. Paying only by the mile and just a small cost when vehicle is not in use. This beats the extortionate fees charged by competitors, whether you use or not. Reviewed on: 10th September 2019
Gary Chapman's avatar
Gary Chapman

Completely logical

5
Finally an insurance company that makes sense. It's shocking that it's taken so long to get here. It's definitely the future. Never being able to understand the unnecessary questions and costs of other insurers. For the first time finding car insurance has been stress-free and reassuring. Communication is easy and straight forward, best part is the very low cost of insurance and being in charge of how much I'm charged. Reviewed on: 10th September 2019
Ansa Khan's avatar
Ansa Khan

Brilliant

5
Brilliant, helpful staff, if you don't drive a lot great insurance Reviewed on: 10th September 2019
Christine Parker's avatar
Christine Parker

Great new type of car insurance that keeps me on top of my driving habits!

5
The insurance appeared cheap and I assumed there must be a catch, but if there is one I am still to find it - the tracker just tracks your miles and charges you per mile and gives you regular updates so I now know my journey to work costs me 14p in insurance. Bang up to date, car insurance for the internet generation. Reviewed on: 10th September 2019
Simon Higgs's avatar
Simon Higgs

Great value & great Service

5
I do limited annual mileage so the bymiles insurance policy is ideal for me, a superb advance in insurance cover! Reviewed on: 10th September 2019
JPM's avatar
JPM

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