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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Outstanding Value

5
Insurance is way to expensive and By Miles makes it affordable Reviewed on: 10th September 2019

Best insurance yet!

5
I love my car insurance provider By Miles.The customer service is exceptionally good.The best i have ever recieved from a car insurance company.My policy price is very reasonable and if i have any problems they are always at hand to help. 5 stars for By Miles!! Reviewed on: 10th September 2019

At last a value for money insurer which are very easy to deal with

5
The online application process is very straight forward . The app is helpful and enables you to keep track of your motoring costs. I have and would recommend it to anyone Reviewed on: 10th September 2019

Fantastic pay as you go insurance!

5
When I was searching for my insurance I wanted something that worked for me, I DNT use my car to travel to work and never really clock up many miles, so i couldn't justify paying a high Fixed price when I may not even use my car for weeks at a time. So this policy is grate for me. PAY as You go insurance. Saved me a pile of cash and whenever I have a chat about a car I always rave on about by mile can't wait for my renewal to come through so I can save even more money. Will not go anywhere else. KEEP UP THE GOOD WORK GUYS Reviewed on: 10th September 2019

By Miles,value for money.

5
Wish that i had known sooner about By Miles,it is a excellent company,especially for people like me who don’t drive a lot of miles.It has saved me a lot of money. Reviewed on: 10th September 2019

Perfect fit

5
By miles is the perfect solution for my car insurance. I no longer drive many miles so only paying for insurance by the mile is perfect. Customer service, in my opinion, is superb Reviewed on: 10th September 2019

My Car Insurance

5
From start to finish ! It was brilliant ! I get to see what I'm paying for each month ! An absolute no brainer Reviewed on: 10th September 2019

By Miles is very convenient for me I only pay for what I have used.

5
Since I joined By Miles I have found life easy I now have time to budget by paying for only what I have used. By miles is very convenient , staff is always ready to help when clients needing help. I'm happy to refer my friends and family to join By Miles Reviewed on: 10th September 2019

Fab insurance - and you only pay for what you need

5
By Miles is a great new way to arrange vehicle insurance. There is a set price for the car, then a small charge per mile. For me, it makes a saving of a couple of hundred pounds per year, simply because I try not to use my car too much. I think that it is the future of car insurance - pay per mile. Reviewed on: 10th September 2019

The best car insurers in my opinion

5
I'm so happy with By Miles, very pleased that I was introduced to this company back in March. I got a £50 credit and I am still using this, it's fantastic! I don't think there is a fairer company out there, and I reckon I'm sticking where I am now.....which never happens normally. Their customer service is great, their price is great, the whole set up is great too. No hassle setting up the mileage tracker, app on your phone, I love it! Would highly recommend it to anyone who doesn't drive as much as others, which I don't, so works out much cheaper for me! I really hope you win the award By Miles :) Reviewed on: 10th September 2019

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