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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

A great idea!

5
So far I’ve had nothing but great experience. The customer service is fast, efficient and courteous. Reviewed on: 10th September 2019
Louisa Baker's avatar
Louisa Baker

What more could I ask for...

5
Absolutely amazing, I've saved at least £400 this year. Easy to apply, you just plug in your little device and you're off. There's a really helpful app for my phone, so I can track how much I'm expected to pay for the month. I love everything about using By Miles, I can't recommend it enough. Reviewed on: 10th September 2019
Denise Gwillym's avatar
Denise Gwillym

Pay as You Go

5
I am retired therefore do not need the car every day, so to pay by mile is a great idea Reviewed on: 10th September 2019
Ray's avatar
Ray

Technical excellence

5
The technology that drives the company is of high standard and support for any queries answered almost immediately via the app. Not to mention saving hundreds on my premium Reviewed on: 10th September 2019
Garry's avatar
Garry

Very Good!

5
This is a perfect insurance company for people who don't use car much as often. You only pay for your driven miles. Very good. Thanks for existing as a insurance company : -) Reviewed on: 10th September 2019
Dipika 's avatar
Dipika

Perfect for the occasional user

5
By miles is by far the best insurance company I have dealt with. Easy to speak to, responsive and a truly fair insurance policy. Although I have yet to make any claims, which I hope that they would deal with efficaciously, I would strongly recommend them Reviewed on: 10th September 2019
Con's avatar
Con

A fairer way to insure your car.

5
Excellent customer service. Prompt response to enquiries. Reviewed on: 10th September 2019
Mary Jo Clarke's avatar
Mary Jo Clarke

Best insurance co

5
I wa so happy when I found by miles by far best price and best service and so easy to use Reviewed on: 10th September 2019
Samantha Whiteside's avatar
Samantha Whiteside

Saved my £££££, recommending to all my friends & family

5
Love ByMiles. They've saved me hundreds of pounds against my usual conventional insurance. What's great is that I'm only paying for what I use. Plus I get to see my savings each month in the app. Now I have a trip by trip view on costs (didn't have that before) and lower costs. What more can I ask for?? (oh their app tells me where my car is which is quite good) Reviewed on: 10th September 2019
Rich's avatar
Rich

Well worth it if u dont drive alot

5
Im disabled and only drive on good ,painless days ,i drive ahen i ache but recently i have more pain days than ache days so ghis insurance is jusf ghe right insurance u need as u only pay when u drive and as one knows arthritis is so unpredictable so insuring with by miles is the right insurance for me and others alike ,il always be insured by miles even though iv just started with by miles i know its the right insurance for me for as long as im on the road ,thank you very much by miles you have made it possible for me to be on the road living my life easier . Reviewed on: 10th September 2019
Miss Amanda Tribe's avatar
Miss Amanda Tribe

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