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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Out of the box car Insurance

5
The insurance provided by By Miles is completely different to the mainstream insurance providers. The setup of my insurance and the plugging in of the tracking adapter couldn't have been easier, and now I am only paying for insurance on my car that I am using, which is how it should be, well done By Miles for thinking outside the box! Reviewed on: 10th September 2019
David Gibson's avatar
David Gibson

Better by miles

5
By Miles is perfect for low mileage drivers like myself. Reviewed on: 10th September 2019
Louislon's avatar
Louislon

Game changer

5
Simple and fair, the only insurer I'll ever use. Reviewed on: 10th September 2019
newbie01's avatar
newbie01

It just makes so much sense

5
Love By Miles insurance I was looking at payments of around 150 per month through other insurers but then came across by miles The idea is great that you only pay for what you drove. Reviewed on: 10th September 2019
Stuart Croxall's avatar
Stuart Croxall

Innovative, refreshing and accurate

5
By Miles is such a great platform, it's so clever. Easy to use dashboard to see usage with a common-sense take-on pricing for low mileage users. Reviewed on: 10th September 2019
Jonny Cohen's avatar
Jonny Cohen

ideal for low mileage user like me

4
Retired to South Coast after many years driving as rep. in home counties and glad to be away from the M25 ! Now happily doing 20 % of my previous mileage. Reviewed on: 10th September 2019
David Seaton's avatar
David Seaton

Great idea to fair price peoples insurance, it also makes you think twice about using the car so you dont waste miles which will cost you money.

5
Cheap , sufficient, extremely clever idea for our pockets and health. My actual insurance doesn't take affect until 29-09-2019 but I'm sure I'll be happy with what's to come. The app also sounds brilliant and cant wait to use tbh. Reviewed on: 10th September 2019
Ryan Thfc Wood's avatar
Ryan Thfc Wood

A brilliant concept utilising modern technology and helping the ecology ogy

5
I am recently retired , have 2 cars on By miles policies . Its good for people who also use other forms of transport such as Train , because I dont feel I have to use the car because Ive paid a large insurance premium .An ideal solution for todays world . Reviewed on: 10th September 2019
Paul Norris's avatar
Paul Norris

Car insurance which makes sense

5
By Miles car insurance does what it says - only pay for the miles you drive. My car was off the road for almost two month whilst on holiday overseas, no charges, fantastic! Reviewed on: 10th September 2019
Andrew's avatar
Andrew

Amazing company!

5
I found this company on google through a lot of looking for insurance company’s and there was a lot of amazing reviews, so I read up about it myself and learned that this company is amazing. So I signed up and within a matter of minutes it was done! I was insured at midnight the next day! I can’t describe how amazing this company is, not only does it have their own app to track journeys but it always checks the health of my car, and it tracks it where abouts! The staff are very polite and respond very quickly! So glad I found this company and can’t recommend it anymore than I have! Reviewed on: 10th September 2019
Daniellejackson's avatar
Daniellejackson

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