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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

ByMiles is awesome

5
About time a modern insurance provider shows up with an approach suitable to modern needs. Especially for people leaving in big cities like london where the car is not always needed but need a car to carry kids around more easily. Reviewed on: 10th September 2019
Fabio's avatar
Fabio

Affordable and efficient

5
As a low mileage driver I find your terms and conditions and payment system to be excellent value . A great way to pay as you go. Reviewed on: 10th September 2019
Peter Richardson's avatar
Peter Richardson

It's the best car insurance I have ever had and I've been driving for 45 years

5
So easy to apply for and every month I get a breakdown of the mileage and every destination, which I have found useful. Great. Reviewed on: 10th September 2019
Steven Jones's avatar
Steven Jones

Amazon of insurance

5
To me BYmiles has been wonderful. It has met my needs for Multiple car at affordable prices. Only one thing is not clear, their prices change when you delay.. but that may be reason with any insurance. The customer service is amazing and it’s handy that they operate on text/intercom service so you are not left hanging, waiting for someone to really. They are pretty swift and knowledgeable. Reviewed on: 10th September 2019
Manoj Arora's avatar
Manoj Arora

Best car insurance I've ever had

5
Best car insurance I've ever had in terns of customer service and value for money Reviewed on: 10th September 2019
chyn's avatar
chyn

Insurance by the mile makes me think twice about short journeys

5
Aside from the obvious benefits of By Miles such as, ease of use (plug in and go); the simple app; clear pricing and excellent policy coverage, there are ecological benefits too. Since starting in May this year I have been much more conscious about the mileage I travel in my car. I now choose to walk or cycle for shorter journeys and find that I use my car much less than I used to. These are a benefit both to my pocket and also to the environment. Reviewed on: 10th September 2019
Angie's avatar
Angie

Easy, convenient, great customer service!

5
Easy straight forward insurance with no hassle. Easy instructions, easy access to customer service. Lots of smart features. Upfront costs so you know exactly how much it will cost you per mile. It's a no brainer! Reviewed on: 10th September 2019
Kchauhan93's avatar
Kchauhan93

Brilliant Service

5
I really like the cost of trip sent to my phone shortly after finishing! Reviewed on: 10th September 2019
Dilesh's avatar
Dilesh

What we've been waiting forr

5
For many a year I have been looking for a car insurance policy that looks after the low mileage driver and now I have found the perfect answer. Reviewed on: 10th September 2019
Colin Laithwaite's avatar
Colin Laithwaite

Miles review

5
Excellent service no exactly what I’ve got to pay every month can track what I’ve done and where my car is brilliant Reviewed on: 10th September 2019
Tony morrow's avatar
Tony morrow

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