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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Innovative and cost effective

5
Just great, easy to use with the added benefits of advanced features. Reviewed on: 10th September 2019
Paul Teverini's avatar
Paul Teverini

Friendly, easy, informative.

4
Made me more aware of my speed and how I drive. I also find I use the car less being more aware of my journeys saving fuel and insurance costs. Using bises and trains more. Good for me and good for the planet! Reviewed on: 10th September 2019
Danny Murphy's avatar
Danny Murphy

Innovative & currently unique offering in the car insurance market

5
ByMiles is the only car insurance provider that applies fairness to the costs of insuring your vehicle. If you don't use your vehicle a lot, it is only fair that insurance running costs should be lower when it is not being driven. Equally, if you own more than one vehicle, you can't be driving them both at the same time, so it makes perfect sense to have an insurance product that caters for this. Reviewed on: 10th September 2019
Sean Elliot's avatar
Sean Elliot

Best and affordable car insurance

5
I got the best premium from miles I tried few other providers too but this is the affordable and best provider if anyone would know their annual miles. I highly recommend it. Reviewed on: 10th September 2019
JOEL LUIS's avatar
JOEL LUIS

So pleased to have found this Car Insurance Company.ex

5
Can’t believe how much money I am saving. Staff very, very helpful if you need to contact them. Reviewed on: 10th September 2019
Gwyn Nicholls's avatar
Gwyn Nicholls

ByMiles my hero

5
I live in central London and don't drive much. I was looking for an insurance that would charge me for the amount I drive. I looked and couldn't find any until ByMiles came along. It saved me a lot of money and made buying insurance fair and less painful. Thank you. Reviewed on: 10th September 2019
Mala Astride Aboidje's avatar
Mala Astride Aboidje

Brilliant idea, easy set-up, great company

5
Delighted with my experience of By Miles - as a low mileage driver I was unfairly charged by other companies but now I am getting great value for money. Would recommend to anyone. Reviewed on: 10th September 2019
Claire Lewis's avatar
Claire Lewis

Almost perfect

5
Everything great except I referred my dad and he is too old to meet their underwriting criteria. Reviewed on: 10th September 2019
Michael's avatar
Michael

Its simple, efficient and you save ££££

5
My husband mentioned By Miles and before you know it we've signed up, trackers are in our cars and apps downloaded! On the app you can chat to staff, you can view transactions, each journey and the cost. So glad we found By Miles we've saved alot of money which we can use elsewhere for our family! Thanks Reviewed on: 10th September 2019
Asha's avatar
Asha

Only pay for insurance while your driving.

5
I find that you only paying for insurance while your driving. I would certainly recommend this to family & friends. Also would recommend people to see if it would benefit them. My insurance has been halved. Reviewed on: 10th September 2019
David Worrall's avatar
David Worrall

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