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By Miles: Car insurance reviews

4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13045)

Great value for money.

5
As an A to B driver, By Miles is great for me because it means I benefit from significantly cheaper car insurance. The app/website are incredibly easy to navigate and allow me to keep track on what my spend is for the month. There are no hidden costs and I’ve recommended By Miles to anyone who will listen to me! Reviewed on: 4th August 2019

Simple to use and value for money

5
Easy to set up, use, and only paying for the miles you travel is very good value for money. Has saved me quite a lot . Reviewed on: 4th August 2019

Amazing for low mileage drivers

5
Not much to say. They're always online for live chats, and the price is simply unbeatable if you're doing low mileage like me. Reviewed on: 4th August 2019

Just the job

5
It’s just perfect for the low mileage user like me Reviewed on: 3rd August 2019

first class service

5
Tracker arrived within 2 days extremely easy to install even a woman who knows little about cars so far I have recommended this policy to at least ten people who will be contacting you in due course. Very Happy. Reviewed on: 3rd August 2019

Best ever decision switching to By Miles insurance.

5
Best ever decision switching to By Miles insurance, on vacation and not paying a penny for car insurance. Was ill could not go out, not paying. Reviewed on: 3rd August 2019

Economical(cheap).

5
Friendly,helpful staff,cheap,flexible insurance Reviewed on: 3rd August 2019

the best insurance in the market,,if you dont drive much.

5
i really think this is very good for drivers that d'ont use the car so much. Reviewed on: 3rd August 2019

Best customer service

5
Very affordable and great customer service. Great experience so far. Reviewed on: 3rd August 2019

No rip off here!

5
What an excellent way to insure your vehicle. Fair and transparent, with an easy to navigate app to keep a check on your monthly costs. Sure, this system won't suit or benefit every motorist, but it does suit me and anyone who drives low or below average miles should consider it. The app let's you know how much each journey costs and an email arrives before each monthly payment is taken, so no shocks or rip offs. J Limb Reviewed on: 3rd August 2019

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