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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Your Simply The Best

5
Better than all the rest. I am so happy that I chose by Miles as they really are by Miles the best. Every journey is logged and priced and a cap on miles if you do a certain amount of miles for the day. A great help for managing my finances and I can view my by miles journeys on their app. Reviewed on: 15th August 2019
Beth's avatar
Beth

Amazing service

5
Excellent customer service and whenever you call, very amicable and eloquent in supporting your needs Reviewed on: 15th August 2019
Emran's avatar
Emran

best in the market currently

5
it's great way of insurance for cars,I've been paying almost half the price I was paying last year it's pay as you go so you don't pay for all them time you don't use your car. Reviewed on: 15th August 2019
farsh's avatar
farsh

Modern insurance for modern drivers

5
By Miles is a great modern way to insure your car. For the motorist who loves to drive but also wants to pay the best price by Miles driven! Very pleased with my policy and customer service. Reviewed on: 15th August 2019
Darren's avatar
Darren

Great Service

5
I looked at other insurances and found as i do so little miles that By Miles is going to be by miles the best for me :-) Reviewed on: 15th August 2019
Tracey McKnight's avatar
Tracey McKnight

Reinvented Car insurance

5
I have had ByMiles insurance for 6 months now, taking the policy out and setting up my vehicle was effortless. The App is informative and details everything you need to know, with live updates of your journeys and a live messenger service I have been able to communicate immediately With my provider when required. The mileage counter is accurate and my monthly payments are easy to see. I wouldn’t change to a conventional policy again. Reviewed on: 15th August 2019
Diddles's avatar
Diddles

Best insurance I've had in 43 years of motoring

5
Firstly, it's very cost effective, especially as it's on my second car. I had to take the car off the road for a while as it had a clutch problem and a simple text communication via an app had it sorted in minutes. You only pay for the miles you do, if your car is broken they won't make you broke by charging for it being off the road. Their comms are brilliant. Reviewed on: 15th August 2019
David 's avatar
David

Great i dont pay if i don't drive great

5
Great service an coverage dont pay for the miles you dont drive Reviewed on: 15th August 2019
Aleksandar 's avatar
Aleksandar

Best car insurance ever

5
Such a quick and easy way to set up and an excellent price especially for those who don’t drive too often. I’m extremely please with my car insurance with ByMiles. Reviewed on: 15th August 2019
Susannah Garwell's avatar
Susannah Garwell

Absolutely brilliant

5
This suits me right down to the ground .. I save money and have peace of mind with great insurance Reviewed on: 15th August 2019
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paula downs

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