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By Miles: Car insurance reviews

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4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13045)

Innovative product and great customer service

5
Amazing customer experience, product is hugely user friendly and intuitive. Great price also! Reviewed on: 4th August 2019
Alastair Peet's avatar
Alastair Peet

Happy

5
In control of charges. Recommened to a friend who is also spreading the word Reviewed on: 4th August 2019
John E. Catlow's avatar
John E. Catlow

Best car insurance idea ever!

5
I love this new type of car insurance as it has really helped me keep the cost of my premiums low and affordable, very important to someone on a limited income. I know exactly how much it’s costing me for each trip and this also encourages me to use my car even less than I have been, which is no bad thing for both my purse and the environment! I wholeheartedly recommend By Miles to anyone considering using them. Reviewed on: 4th August 2019
Ms Kathleen Schroder's avatar
Ms Kathleen Schroder

Innovative Car insurance

5
As someone who doesn’t use the car massively, and whose mileage is low; paying an upfront premium then by the mile that I drive is practical, cost effective and a no brainier. The tracker came v quickly and was fitted in place in seconds. I have had no issues so far, and the staff were v helpful both on the online chat and by phone. Have already recommended to family and friends whose mileage is also fairly low. Reviewed on: 4th August 2019
Pippa Blackman's avatar
Pippa Blackman

Excellent saving for me as I don't doany miles.

5
I made a promise to lower my premium tbis year and asked my and personal finance clerk to achieve it. She said yu must be joking as it was set to increase to £330. Then she found Miles and I estimate at about six quid a month for miles travelled I am quids in. Reviewed on: 4th August 2019
Paul Mitchell 's avatar
Paul Mitchell

Best insurance company in the UK

5
Reliable and competitive prices, suitable for all needs. Reviewed on: 4th August 2019
H Ribeiro's avatar
H Ribeiro

Fabulous

5
Great service no problems so far. Reviewed on: 4th August 2019
Kay's avatar
Kay

Great value for money

5
It is so difficult to find affordable car insurance these days but with By Miles, you only pay for how much you drive. So for someone like me, who doesn't drive a lot, it's the perfect choice as I save so much money per year while knowing that I am fully covered. Reviewed on: 4th August 2019
Saba's avatar
Saba

A new approach to car insurance

5
Very helpful customer service. Easy to sign up for this insurance and install miles tracker. If one does the average or, better still, less than the average number of miles, one can save money by, for the most part, only paying insurance for the miles driven, Reviewed on: 4th August 2019
michael krantz's avatar
michael krantz

Cost affective

5
Very pleased with the service and insurance a cheep way to stay on the road as I dont do many miles I find it very cost affective I have told friends and family and they are surprised to see how cheep it is to insure thank you Reviewed on: 4th August 2019
Danny Kitchen's avatar
Danny Kitchen

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