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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Car Insurance Done Right!

5
Being a low mileage driver it makes no sense to pay insurance cover for parking time. By Miles saves me money every day by providing flexible and transparent pricing. The app is also very useful and super easy to use. Reviewed on: 15th August 2019
Illy Lee's avatar
Illy Lee

Excellent service

5
I have never used this sort of insurance, to be honest I was a bit reluctant at the start but after speaking to their customer services , I have made my choice with full.confidence and have recommended them to many others Reviewed on: 15th August 2019
Zaheer 's avatar
Zaheer

Amazing new idea

5
This insurance has halved my yearly cost as I don’t drive much. They’re really helpful, always get back to you promptly and now other family members have signed up with them! Reviewed on: 15th August 2019
Farrah Slater's avatar
Farrah Slater

Great

5
Easy to sign up and fit tracker, great service, saved me so much! Reviewed on: 15th August 2019
Pd's avatar
Pd

Car insurance made simple

5
ByMiles is a great car insurance company so easy to apply for and everything in my policy was explained to me. Great prices I've saved money by moving to ByMiles. Their app to track miles is really handy too! Reviewed on: 15th August 2019
Shayna's avatar
Shayna

Best insurance company by far, would never switch now.

5
By Miles is the best Insurance company by far, I save so much each month on car insurance which is amazing for a single parent like myself, with the huge saving I can go on days out with my children and have a better lifestyle. Reviewed on: 15th August 2019
Louise's avatar
Louise

Best car insurance ever!!

5
This insurance is absolutely ideal for me as my mileage varies week to week and now I only get charged for when I drive and that’s brilliant. A friend of mine recommend me to ByMiles and I am so glad he did. The best car insurance I have had. Reviewed on: 15th August 2019
Nicole Rushforth's avatar
Nicole Rushforth

value and a great idea

5
Why was this not done before---low mileage drivers so very greatful... Reviewed on: 15th August 2019
peter's avatar
peter

Really good value for money

5
Been with By Miles for only 2 months, but has been spot on up to now Reviewed on: 15th August 2019
Anth Williamson's avatar
Anth Williamson

Top notch

5
After a long search of overpriced insurance quotes i nearly gave, by chance my miles popped up. They offered a fantastic quote with the chance to add on any other services I like. I have a set amount of miles for the year, but I can adjust this to suit my needs. My experience with them so far is top notch, I am very happy with the service. I would highly recommend to others. Reviewed on: 15th August 2019
Stephanie 's avatar
Stephanie

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