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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

This is 1 of the of most efficient and best services i have received.

5
They helped me sort out my insurance in an instant even when i having problems. They respond when you try to communicate very quickly. They also put customer needs first i am so happy with the experience i have received trom bymiles and they definetely deserve to win. Reviewed on: 15th August 2019
Ridwan Akerele's avatar
Ridwan Akerele

Highly recommended

5
Great experience for me as I have two motorcycles and a car, so I don't do as much mileage in the car as other drivers would, I can keep track of what I'm paying, keep track of my mileage and if I'm not using the car it doesn't cost me anything. Perfect. Reviewed on: 15th August 2019
Andi s's avatar
Andi s

This policy is saving me approximately £27.00 each month .

5
Can't praise this insurance company enough. Love the tracker it helping me reduce my carbon footprint . Reviewed on: 15th August 2019
Mike Lyons's avatar
Mike Lyons

fantastic!!!

5
Definitely the best car insurance ive had! You can keep track of what miles you are doing & how much you are spending! I couldn’t believe how good it was so i rang customer services, i spoke with 2 different people at different times and both really helpful positive people Reviewed on: 15th August 2019
SamF's avatar
SamF

Best by miles

5
Simple to use, easy to understand. Pay as you go in the literal sense. Reviewed on: 15th August 2019
GKLN68's avatar
GKLN68

Very Professional and Ecconimical Asstounding Service

5
A wonderfully surprisingly, econimical, affordable price which also comes with a professional service. Unbeleable in this present day and age. Highly recommended. Reviewed on: 15th August 2019
Dharam Pal's avatar
Dharam Pal

At last a fair insurance company

5
Signed up after hearing they charge by Mile instead of average usage. Works perfectly for us. Great staff. Phone answered every time and couldn’t do enough to help. Love the fact that it works with a tracker too and can tell on my phone how much it’s costing and where the car is. Perfect Reviewed on: 15th August 2019
Christine brown 's avatar
Christine brown

Brilliant

5
After such a long time of searching for the right cover for the right price 'by miles's ' were the best by far! Prices are extremely competitive and I have not one complain. They have exceeded my expectations as an insurance provider and have benefited more than one of my friends with the £50 bonus when recommend! Thanks By Miles ! Reviewed on: 15th August 2019
amandacoops1987@hotmail.co.uk 's avatar
[email protected]

At last a policy for drivers covering low miles per year

5
Most of the time my car stands unused on the driveway whilst my normal insurance policies carry on rising. Now I pay at least 50% less for major cover with an reputable insurer and a very small sum for each use on the road. Its fair and very economic and you are kept in touch with your costs instantly on your mobile. So pleased I found it!! Reviewed on: 15th August 2019
John Hickman's avatar
John Hickman

Great deals. Keep you informed of everything

5
I like the way you know how many miles you are doing and how much each month you need to pay. They message you and keep you up to date all the time..excellent service Reviewed on: 15th August 2019
Tracy Clarke 's avatar
Tracy Clarke

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