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By Miles: Car insurance reviews

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4.90
Based on 12,799 reviews, last reviewed 15th Aug 2025
9900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great price Great price and easy to keep track of monthly bill Reviewed on: 15th August 2025
William 's avatar
William

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (12799)

Low mileage drivers affordable insurance

5
I recently changed my car and quotes I was getting were too expensive for me. By chance I found By Miles which is an ideal.type of insurance for me as i drive approx 5000 mls per year at most. So far customer service has been good too. Reviewed on: 1st August 2019
Sandra's avatar
Sandra

Very good insurance provider beautiful customer service!!

5
When I make contact with them there are always helpful and ready to help !! They are very polite helpful and honest. Reviewed on: 1st August 2019
marvin witter's avatar
marvin witter

Very good customer service

5
The customer service you receive from this insurance provider is unliveable. It’s fantastic Reviewed on: 1st August 2019
Desbele's avatar
Desbele

Amazing

5
Come over to bymiles as previous insurance quotes was crazy high so I found bymiles which I been with about 4months now an so much cheaper wish i found this company long time ago there amazing an always there to answer any problems Reviewed on: 1st August 2019
Gareth Melville's avatar
Gareth Melville

Best yet

5
Really good value and the Tracker is a bonus too! Reviewed on: 1st August 2019
Keith Roberts's avatar
Keith Roberts

Fantastic idea

5
Perfect for me. Excellent customer service. Quick to respond, friendly, professional, polite and most importantly they know what they are doing. Reviewed on: 1st August 2019
Tanya's avatar
Tanya

Value for money., I wish Bymiles Insurance every success in beating and shaking up the Car Insurance Industry, as it has been a rip off for decades & 10 times better than Smart meters Re electricity & gas.

5
I like the concept Bymiles have created, value for money & the app is interesting, fun and you pay monthly for the miles you have drive . Reviewed on: 1st August 2019
David Tomkins's avatar
David Tomkins

I'm enjoying knowing how much I'm going to save this year.

5
Despite my terrible phone line and easily confised nature, By Miles customer service has been the best I've experienced in motor or home insurance so far. The live chat was very useful in helping me fit the tracker too. The only reason I would hesitate to recomend to anyone is that it is a mileage based cost and I know most people underestimate how far they drive in a year. This is no reflection on By Miles themselves. Reviewed on: 1st August 2019
sarah's avatar
sarah

First class product and customer service

5
Notified after every journey of your start and end times and how much it has cost. On line chat and emails attended to with speed and efficiency ... great product for a low mileage user like me Reviewed on: 1st August 2019
Jayne Tinkler's avatar
Jayne Tinkler

Clever bit of tech

5
Since being recommended By Miles car insurance, I have been very impressed with the ease of set up, the quality of the app itself (I particularly like the fact you are notified of every journey and how much it has cost) and the customer service. I have since gone on to recommend it to friends and family! Reviewed on: 1st August 2019
Lydia's avatar
Lydia

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