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By Miles: Car insurance reviews

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4.90
Based on 12,703 reviews, last reviewed 11th Aug 2025
1000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Absolutely Miles Better! Easy to understand, straightforward, no hidden surprises! Reviewed on: 11th August 2025
Susan F's avatar
Susan F

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12703)

Very good for people like myself who don't use the car everyday, only paying for what I use is the best way

5
I'm very happy with my monthly payments Reviewed on: 1st August 2019
Nicola Louise Skidmore's avatar
Nicola Louise Skidmore

Yes

5
They are professionally good on their work and tge way way tgey deals with customers. Reviewed on: 1st August 2019
Habbeyakande@yahoo.com 's avatar
[email protected]

The best service

5
First time I’m happy with by miles Insurane. I hope it’s only one best insurane in the UK. Reviewed on: 1st August 2019
Vikram Singh's avatar
Vikram Singh

By miles as insurance company

5
By miles by far is the best insurance company out there for me, as it has all the info i need via app. Monthly cost depends on my miles, very adaptable, staff are brilliant to chat with regarding policy 10 out 10. The only thing i would recommend is for By miles to let us drive other cars Via third party, if this happens then i can see everyone moving to you Reviewed on: 1st August 2019
Mohammed Sabeel's avatar
Mohammed Sabeel

Highly recommended

5
I found this insurance quite by accident whilst looking on a comparison site and found that it suited me perfectly as do not drive as much as I used to. Brilliant idea!! Reviewed on: 1st August 2019
Sylvie's avatar
Sylvie

Best car insurance ever

5
Best car insurance. Brilliant customer service. Best ever value for money. Reviewed on: 1st August 2019
Sam cartel's avatar
Sam cartel

Excellent, Easy and Affordable

5
Ideal for someone like myself who uses the car mainly leisure, shopping, hospital visits etc as you pay for only what you use. This means I can keep running my car and keep my independence. Reviewed on: 1st August 2019
Margaret Manley's avatar
Margaret Manley

The best!!

5
Seamless from start to finish and super competitive on price! Always quick to respond to queries, they’re the dream! Reviewed on: 1st August 2019
Louise Eustace's avatar
Louise Eustace

Great Company

5
Great Insurance company with great service. Reviewed on: 1st August 2019
Jordan 's avatar
Jordan

Cost effective excellent value

5
I’ve saved a great deal of money by opting for this type of motor insurance with By Miles, yet I have the reassurance that excellent customer service is readily at hand. I know because I’ve tried it. Surely By Miles must not only change the future of motor insurance but the whole insurance market. Reviewed on: 1st August 2019
Chico's avatar
Chico

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