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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance ever

5
This is the type of insurance,I think everyone will like it,so cheap and secure Thanks Reviewed on: 16th August 2019
Mohammed Shenwari's avatar
Mohammed Shenwari

Low cost car insurance

5
Its great that you can see what miles you do and you only get charged by the mile. Its car insurance made fun! Reviewed on: 16th August 2019
Sarah Ratledge's avatar
Sarah Ratledge

pay as you go

5
best car insurance yet works out a lot cheaper than any other car insurance I have known so easy to set up with tracker and follow all your journeys on line or with the app. mr a j whyman Reviewed on: 16th August 2019
tony whyman's avatar
tony whyman

A fresh breeze blow through the car insurance business "BY MILES"!

5
I am a new customer to By Miles but what a good idea for those of us who have quite a low mileage. The service is first class and the little milage device very easy to fit. Small criticism here - on my car, the socket of this has a little door which will not close with the device fitted. But hey ho if that's the only problem it's not much to worry about. I would recommend this insurance to anyone. Reviewed on: 16th August 2019
Brian Moore's avatar
Brian Moore

Amazing

5
No hassle love the app always no what my bill is each month and wow it halfed my insurance compared to the last insurance company I was with. There easy to contact and always polite well mannered and go the extra mile. I would recommend to anyone wanting cheap reliable insurance there fantastic Reviewed on: 16th August 2019
Natalie 's avatar
Natalie

Fits my driving style

5
I’m receiving an education on how much I drive—I am trying to reduce how much I pollute—and I appreciate paying insurance by the mile as it rewards me for driving less! Reviewed on: 16th August 2019
Olya Bowers's avatar
Olya Bowers

Brilliant

5
Decided to give ByMiles a shot after receiving annual renewal quote from another big name insurerer. 4 months in and if things stay as they are will be paying half of what I was quoted in my renewal. Awesome! Reviewed on: 16th August 2019
NP's avatar
NP

Brill company

5
There to help day and night, quick answers via there live chat the car medic us brilliant and diagnosed my cars problems straight away Reviewed on: 15th August 2019
Ellisse's avatar
Ellisse

Easy and saves money

4
I have been recommended ByMiles to everyone that I know that has a car. It’s great way of paying for a aero that you don’t use everyday. It has saved me lot of money. Reviewed on: 15th August 2019
Abdul Momin's avatar
Abdul Momin

Finally some transparency

5
After years of confusing and sky high car insurance quotes By miles have finally provided me with a fair quote I can understand and their excellent app allows me to make better decisions on using my vehicle. I'm glad I went with By miles. Reviewed on: 15th August 2019
Joanna's avatar
Joanna

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