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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service

This virtually new insurance company is an invaluable asset for keeping costs down and driving less miles Reviewed on: 1st August 2019

Best car insurance so far

This insurance is by far the best experience having to pay for what miles used alone but still having a full comprehensive cover, it's awesome. The app is real time and its superb Reviewed on: 1st August 2019

excellent value for money

By Miles were very helpful. efficient and friendly. Reviewed on: 1st August 2019

Great service

Great service great value and good service Reviewed on: 1st August 2019

Good

Very good and very cheap car insurance Reviewed on: 1st August 2019

Custlomer sevice

The customer service staff are amazing extremely helpful nothing is too much trouble for them Reviewed on: 1st August 2019

Best value insurance ever

Best and cheapest insurance ever I continually recommended Iam a nurse in the community so it has added benefits of mapping my Millage of all my visit through work I think this would benefit nhs if pitched of benefits for those employees who claim millage and travel expense Reviewed on: 1st August 2019

Best by Miles

Painless and faultless. What any service should be. Reviewed on: 1st August 2019

Just the job

I wanted to insure my summer pride and joy, I wanted a policy that covered the car all year round but didn't penalise me for having another car. Great idea that you just pay for the time you're in it. I was pleased to find it was underwritten by a reputable company, as with all insurance it's all about how you're treated if you have to claim I hope that I never have to find out. Reviewed on: 1st August 2019

IMPRESSED

AS A DEDICATED GRUMPY OLD TECH-PHOBE I HAVE TOTALLY SURPRISED MYSELF WITH THIS ONE. THE PRICE WAS THE LOWEST AROUND BY FAR FOR ME AND MY CAR AND I FIND THE 'BLACK BOX' REASSURING AS A LONE FEMALE DRIVER. EMAILS AND BY MILES DASHBOARD ARE VERY EASY TO NAVIGATE, NO DIRECT DEBITS JUST THE SMALL MILEAGE PAYMENTS TAKEN FROM MY DIRECT DEBIT CARD EACH MONTH. SWIFT RESPONSES TO ANY OF MY ADDITIONAL QUERIES. THOROUGHLY RECOMMEND :) Reviewed on: 1st August 2019

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