Write a review

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13045 reviews)

View other By Miles products

4.90

Based on 13,045 reviews, last reviewed 1st Sep 2025

33000% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

By Miles Car insurance reviews (13045)

Great system and save money

Excellent communication made it a pleasure to deal with By Miles. I have now used them for six months and saving money on not paying for miles not driven. When my other car is due for renewal it will be put on By Miles insurance as well. Using the tracker is easy and can even get a health check on my car from the plugged in dongle Reviewed on: 1st August 2019

Outstanding is an understatement

I have been with multiple providers before joining bymiles. The strategy behind their insurance is genius. I love that my car insurance is tailored towards me. I believe bymiles provides a fair and honest service. They of the modern era where i need to contact them directly unless entirely necessary thanks to their handy app which shows me exactly what i will be paying for the month and other useful features like the location of my veichle and the distances i have travelled. Bymiles has been significantly cost effective for me and my family especially where we are a lower income family. This company has help restore my faith in insurance companies. They are always on hand to help very quickly and deal with their customers professionally and efficiently at all times on my experiences. I will definitely stick with them going forward and WILL be renewing as i believe there is no better method out there for car insurance especially for young drivers who are usually exploited in my opinion by other insurers. Reviewed on: 1st August 2019

By Miles Insurance is fantastic for me as I do under 4000 miles per year, you are charged by the mileage you do. I think they are unique

I love the fact that I pay only for miles I do. Reviewed on: 1st August 2019

Cheap

Love it cheap and good service hope gonna stay the same for ever Reviewed on: 1st August 2019

Amazing car insurance !

By miles insurance are the cheapest & friendliest I've ever used, great customer services, brilliant app which you can use to plan your journey, check your mileage cost & also the car medic feature is fabulous, I cannot fault them at all & highly recommend to everyone Reviewed on: 1st August 2019

Very good value

Excellent company where you only Pay for the miles you do. Can’t fault it as I only Use my Car the odd evening and weekends Reviewed on: 1st August 2019

Excellent insurance provider

Really easy to set up and great value for money you know exactly what you owe each month through the app and even get free diagnostics. Reviewed on: 1st August 2019

Easy to use and good value

Using them has saved me around 50% on my insurance when compared to a "traditional" provider. Also the app is easy to use. Reviewed on: 1st August 2019

Excellent

I compered all prices online for my car insurance and when check with by miles and was superise by price and it's cheap compare to other company's. Reviewed on: 1st August 2019

Excellent servicem

I love this insurance company, as having driven for many many years my insurance seems to rise every year. I don't get out and about as much as I used to due to medical conditions after cancer diagnosis so this insurance is super for me as I pay as I drive. Brilliant idea and I've only ever contacted them once with a quirey and they were super fast answering me. Reviewed on: 1st August 2019

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car insurance
from Santander 2.83 from 19 reviews
Car Insurance (discontinued)
from Staysure 5.00 from 1 reviews
GAP insurance
from Gapinsure.com 5.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

By Miles: Car insurance reviews

33000% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13045)

Great system and save money

Outstanding is an understatement

By Miles Insurance is fantastic for me as I do under 4000 miles per year, you are charged by the mileage you do. I think they are unique

Cheap

Amazing car insurance !

Very good value

Excellent insurance provider

Easy to use and good value

Excellent

Excellent servicem

Review By Miles: Car insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024