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By Miles: Car Insurance reviews

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4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
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Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12694)

So convenient

5
Very easy and a real money saver Reviewed on: 29th September 2017
Henry Little's avatar
Henry Little

Fantastic Company Keeping Up with the times....

5
The fact you can see everything in the App makes everything easier and more to date with how people of today are. Everyone uses their phones to do things from turning on the heating in our houses to switching off a light in our bedroom. This app shows you can manage your car and insurance in pretty much the same way. From checking how much a journey cost to checking if your car has any error codes. The App make car insurance smart. Reviewed on: 29th September 2017
Jonathan Cole's avatar
Jonathan Cole

Sounds like a great idea!

5
As someone that owns a car in London the idea of only paying for the (minimal) miles I drive sounds excellent!! Reviewed on: 29th September 2017
Alice Lithgow's avatar
Alice Lithgow

Great new innovative way for car insurance

5
Since joining the original By Miles Beta, I've been nothing but pleased with the company. Everything is clearly explained, email updates (that are actually not boring and relatively friendly) are sent out, but not too often. The app works great, and has only got better since being a part of the beta+. You only pay for what you use, which for short journey drivers, is amazing! If I ever have a question, I can message one of the team straight from within the app in a instant message format, and will always get a reply within a couple of hours. Really great work. Finally something to overcome unfriendly, expensive car insurers! :) Reviewed on: 29th September 2017
Keelan Webster's avatar
Keelan Webster

Good opportunity for low-mile drivers

5
During the year, I drive only a few miles for domestic purposes, and then I do a long trip to my homeland every summer. I believe this characteristic is not catered for by the mainline insurance suppliers, and By Miles is offering a product that looks to be exactly what "volatile" drivers like myself are looking for. And the technical environment that these guys have put together is impressive: I am actually getting information from my insurer...? That's unheard of until now, for a careful driver, insurance always has been "pay and forget"... I am convinced that initiatives like this will revolution the insurance market by finally supplying something tangible to users like me. I appreciate what they are doing, I comment it with friends as an option to take in account in the future, and there is a very good chance that I will go into this type of insurance myself. Reviewed on: 29th September 2017
Roberto Fernandez's avatar
Roberto Fernandez

Excellent experience with By Miles

5
I recently took part in a 3 month trial with By Miles because I am fed up paying a chunky annual insurance premium for a car that sits in the garage most of the time and only comes out every once in a while when I have time and the sun is shining. The service I received was excellent and I found using the app incredibly easy. I have already recommmended them to several friends and am looking forward to their official launch - hopefully soon. Reviewed on: 28th September 2017
David Rolwegan's avatar
David Rolwegan

Great insurance

5
Can't wait! This will shake up the insurance industry, leading the way for fairer prices and policies. Reviewed on: 28th September 2017
Rhys Lyford 's avatar
Rhys Lyford

Modern Insurance for the modern times

5
Easy to use app, good communication from the support team, app updates within minutes of completing a journey. It still has a way to go but it's refreshing to see someone actually trying something new. Reviewed on: 28th September 2017
Matthew Leedham's avatar
Matthew Leedham

Excellent insurance provider 2017

5
This beats any other insurance product ever offered in the UK. This will change the insurance market for greater good! Amazing features, low cost insurance and only pay for what you use! Can't say fairer than that! No complex pricing additional fees.. Worth every penny! Invest in the future and get the customer service you deserve. I have recommended this to family and friends and can't wait for the full service. Reviewed on: 28th September 2017
Rhys Lyford 's avatar
Rhys Lyford

Fantastic!

5
I have been using By Miles for several months and it’s a brilliant new alternative to traditional motor insurance. Seeing what you do journey by journey on your iPhone is a fantastic feature. Paying for what use too is a fantastic way for those who don’t do many miles to save a fortune on car insurance. Keep up the great work guys. Reviewed on: 28th September 2017
Sam Blake's avatar
Sam Blake

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