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By Miles: Car Insurance reviews

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4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12694)

Review

4
They seem very reliable and the scheme is very innovative Reviewed on: 2nd October 2017
Salman Rafiq 's avatar
Salman Rafiq

Great idea!

5
As a mother with two young drivers in the family, I would have gladly welcomed this innovation when my children where learning to drive. If your kids are heading off to uni this idea now gives the option of taking their car with them. The older generation will benefit too. Ideal for my 92 year father, who is still perfectly capable of driving, but only does very few miles these days. Reviewed on: 2nd October 2017
Madeline's avatar
Madeline

Best thing since sliced bread

5
Perfect for us occasionally driving Reviewed on: 30th September 2017
Junaid Ahmed's avatar
Junaid Ahmed

Better than the rest!

5
What a great insurance company! Track mileage, pay for what you use and a reasonable price too. App is user friendly, easy to use and loads of extras too. Great competition in a competitive insurance market! Reviewed on: 30th September 2017
Simon Latham's avatar
Simon Latham

It's time for such a company

5
Great concept. Fairest fairs. Amazing customer service. Reviewed on: 29th September 2017
Stefano Carli's avatar
Stefano Carli

Fabulous

5
Great product, would recommend to family and friends. Reviewed on: 29th September 2017
Barbara Akexander's avatar
Barbara Akexander

Fantastic

5
Wonderful customer service! Excellent product! Reviewed on: 29th September 2017
Christine Mills's avatar
Christine Mills

User Friendly for all Generations

4
Easy to follow instructions, useful features on the app but if you just need to get from A to B you can do that too. Great customer service in the trial stage and I hope this speed and ethos is transferred to the real world. Reviewed on: 29th September 2017
Karl Huggins's avatar
Karl Huggins

Only 4 Stars Because It's Not Live Yet

4
A friend was on the beta trial and showed me the app. Great idea, simple execution. His wife's school run cost 1p... sometimes 2p. Amazing. I will get this for my car that sits there and does nothing for most of the month. My only fear is that I will become a bit evangelical about it… and a bit of a pub bore. Reviewed on: 29th September 2017
Adam Jepsen's avatar
Adam Jepsen

taking Insurance provision to New levels

5
By Miles is developing technology which combines insurance with fantastic data that can be used in many different ways. They are zooming in on a much underserved sector, the low mileage driver. As a new entrant they have none of the baggage of the existing insurers and can price low mileage accurately and fairly. Reviewed on: 29th September 2017
John Hastings-Bass's avatar
John Hastings-Bass

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