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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

A fresh new way to insure your car

5
This is a brilliant way to insure your car, just pay for the miles you drive. It's that simple and there's always someone online to help you very quickly and also by telephoning in. Very polite and professional. I highly recommend this to you if you drive not so many miles a year Reviewed on: 1st August 2019

Easy and quick setup very happy

5
I’m a very happy costumer easy to sign up and setup the box tracking is very accurate too. Thanks Reviewed on: 1st August 2019

Best company ever.

5
Honestly can’t rate ByMiles highly enough. Reviewed on: 1st August 2019

It makes absolute sense

5
In the age of mobility and garnering technology for efficiency, By Miles is a no brainier. Their app is simple, efficient and smooth. Their customer service is quick and pleasant. I’ve been converted to support this company in revolutionising an incredibly slow moving market. Reviewed on: 1st August 2019

Impeccable service

5
I've been driving for over 25 years , and I certainly know how much of a pain it is to insure your car , By miles took away this pain , took me less than 15 mins to get fully insured and on the road , the staff were superb ,really helpfull , probably the easiest and best way to insure your car , plus you get a free tracker , I would definately recommend by miles to everyone out there Reviewed on: 1st August 2019

Can't get over how much I save

5
I've went from over £100 a month to between £6 & £23 a month. Amazing Reviewed on: 1st August 2019

Easy to work with and customer focused

5
Helpful service, quick to answer questions and help with any issues, a refreshing change. Reviewed on: 1st August 2019

Great concept

4
We have saved money using By Miles, as we are only paying for what we use. Reviewed on: 1st August 2019

Pay as you go Car Insurance

5
At last a policy that caters for drivers with a low monthly/annual mileage along with a yearly parking fee that seems very fair. The app. is straightforward and informative -and so far the technology has proved reliable - now into my seventh month of the policy. Add excellent customer service and you have an attractive all round package that should be ideal for many drivers with an annual low mileage. Reviewed on: 1st August 2019

The cheapest by miles

5
Quite simply the cheapest and best way to insure your car if you only drive a low number of miles per month Reviewed on: 1st August 2019

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