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By Miles: Car Insurance reviews

4.89
Based on 12,694 reviews, last reviewed 14th Nov 2024
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car Insurance reviews (12694)

Very happy with this company

5
I had insurance policy in place within half an hour price quoted was great use promo code EF06XRY for £50 free miles credit today Reviewed on: 28th January 2019

Very happy with this company

5
The best insurance policy I've ever had join today and get £50 free miles credit using promo code EF06XRY Reviewed on: 28th January 2019

innovative keeping uo with modern times

4
Quick, efficient service. innovative method keeping up with the modern times. Tracker arrived within 2 days. online help always on hand and will definitely save me money as im mostly at work and very rarely drive. Use code YK17VYS to get £50 free credit added to your accpunt when you take out a policy! Reviewed on: 28th January 2019

Very happy with this company

5
The best company in the insurance industry ùse promo code EF06XRY for £50 free miles credit Reviewed on: 20th January 2019

Cheap as chips

5
So easy to use with app and looking forward to saving money by only paying 3.3p a mile. Added bonus is your no claims bonus is automatically protected. They've got a refer a friend scheme where we'll both get £50 in free miles credit if you buy a policy using my reg! Use MV65WUE as the promo ... Reviewed on: 1st November 2018

Excellent customer service

5
They've got a refer a friend scheme where we'll both get £50 in free miles credit if you buy a policy using my reg! Use SA57DOH as the promo code. Customer service is second to none, they spent a while helping me find the OBD port in my car. It's a totally new concept where you pay for the exact number of miles you drive. As a low mileage city driver it's working out well for me. Reviewed on: 26th October 2018

Nice innovative car insurance product

5
I've been using the By Miles car insurance service for a while, and it's very intuitive, easy to setup and the customer service is excellent. You pay a fixed annual cost which covers your car when parked, and a per mile rate when you are driving. This is quite suitable for low mileage users. The insurance policy which is underwritten by AXA, is fully comprehensive (incl. business cover) and also includes protected NCD at no extra cost. Their app is brilliant and the whole policy can be managed through that. Also, unlike other insurance providers, they don't charge any admin fees for the first three policy changes. Reviewed on: 12th October 2018

Expensive

3
Currently paying £170 with another insurer - and doing 8000 miles a year, Miles quoted me £400 for the same mileage. Miles - please review your £150 initial charge and 1p a mile would be more comparable. Reviewed on: 12th July 2018

Amazing concept! I am thinking about this type of insurance for years

5
Previously working in car financing and insurance for the biggest French car manufacturer I was looking for launching this innovative type of insurance in central Europe but couldn't find insurers supporting the idea or investment. I am happy to see that finally some hard working people made it happen. That's the future of insurance! We'll done guys Reviewed on: 7th October 2017

a very good idea

4
As this company is not up and running yet this is a brilliant idea and I can't wait for this to kick off as I only do about 2000/2500 miles a year in my car I think I should only pay for the miles I do in my private car most insurance company's I've looked at will only let me put down 5000 miles per year but I'm not anywhere near that I for one hope that this idea does go live soon as my insurance is soon duey Reviewed on: 3rd October 2017

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