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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Excellent service

5
This virtually new insurance company is an invaluable asset for keeping costs down and driving less miles Reviewed on: 1st August 2019
Izzy000's avatar
Izzy000

Best car insurance so far

5
This insurance is by far the best experience having to pay for what miles used alone but still having a full comprehensive cover, it's awesome. The app is real time and its superb Reviewed on: 1st August 2019
Olalekan Akinlade 's avatar
Olalekan Akinlade

excellent value for money

5
By Miles were very helpful. efficient and friendly. Reviewed on: 1st August 2019
ParisSinclair's avatar
ParisSinclair

Great service

5
Great service great value and good service Reviewed on: 1st August 2019
Denis Jackson's avatar
Denis Jackson

Good

5
Very good and very cheap car insurance Reviewed on: 1st August 2019
Krzysio's avatar
Krzysio

Custlomer sevice

5
The customer service staff are amazing extremely helpful nothing is too much trouble for them Reviewed on: 1st August 2019
Hilary Newton's avatar
Hilary Newton

Best value insurance ever

5
Best and cheapest insurance ever I continually recommended Iam a nurse in the community so it has added benefits of mapping my Millage of all my visit through work I think this would benefit nhs if pitched of benefits for those employees who claim millage and travel expense Reviewed on: 1st August 2019
Diane Docherty 's avatar
Diane Docherty

Best by Miles

5
Painless and faultless. What any service should be. Reviewed on: 1st August 2019
Publius Qunitillius Varro's avatar
Publius Qunitillius Varro

Just the job

5
I wanted to insure my summer pride and joy, I wanted a policy that covered the car all year round but didn't penalise me for having another car. Great idea that you just pay for the time you're in it. I was pleased to find it was underwritten by a reputable company, as with all insurance it's all about how you're treated if you have to claim I hope that I never have to find out. Reviewed on: 1st August 2019
Alan bettle 's avatar
Alan bettle

IMPRESSED

5
AS A DEDICATED GRUMPY OLD TECH-PHOBE I HAVE TOTALLY SURPRISED MYSELF WITH THIS ONE. THE PRICE WAS THE LOWEST AROUND BY FAR FOR ME AND MY CAR AND I FIND THE 'BLACK BOX' REASSURING AS A LONE FEMALE DRIVER. EMAILS AND BY MILES DASHBOARD ARE VERY EASY TO NAVIGATE, NO DIRECT DEBITS JUST THE SMALL MILEAGE PAYMENTS TAKEN FROM MY DIRECT DEBIT CARD EACH MONTH. SWIFT RESPONSES TO ANY OF MY ADDITIONAL QUERIES. THOROUGHLY RECOMMEND :) Reviewed on: 1st August 2019
Helen Elwood's avatar
Helen Elwood

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