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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect for low mileage use

5
Great price for low mileage use and underwritten by AXA. Use code FG16OVP to get £50 discount on your quote by getting £50 credit on your account. Fair and modern way of buying insurance. Great customer service as well. Check it out. Reviewed on: 1st August 2019
Ian McCallum's avatar
Ian McCallum

Always great

5
Really easy to use app service, extremely helpful staff on call at all times if you need anything. Overall best insurance company I’ve been with so far. Reviewed on: 1st August 2019
Abi's avatar
Abi

Great value for money

4
Great value for my money. Reduced my car insurance and the app is so easy to use. Highly recommend Reviewed on: 1st August 2019
delia's avatar
delia

Awsome

5
Happy, helpful, friendly and knowledgable staff, brilliant product and so easy to track my miles with the app. Amazing, thank you! Reviewed on: 1st August 2019
Lou's avatar
Lou

No Brainer!!

5
I do about 3000 miles a year. My premiums were over £350 with traditional insurance companies. I have saved over £100 by insuring with By Miles. Reviewed on: 1st August 2019
Robert Bennett's avatar
Robert Bennett

Great value car insurance

5
From the customer service to the fact you only pay for the miles you drive and your safe in the knowledge your car is comprehensively insured all the time you don’t use it is the best peace of mind myself or anybody who insures their car with “By Miles”will have, just a marvellous insurance company. Reviewed on: 1st August 2019
Alan Flaherty 's avatar
Alan Flaherty

Unique insurance package offering their customers the most competitive and fair insurance on the market!

5
Initial and subsequent interactions with customer service where professional, helpful and friendly. The app has many great features, including a find your car option if you’ve had a busy day and need a little help. I haven’t found a cheaper package around but far from feeling bargain basement, I actually feel like I am covered by a premium insurance provider who really care about my business and my needs. 5 Star service at a fifth of the price. Reviewed on: 1st August 2019
Jonathan Eardley's avatar
Jonathan Eardley

Great so far

5
Trivial to sign up for and the phone app is excellent. I really like the monthly mileage reports too Reviewed on: 1st August 2019
Stuart's avatar
Stuart

Amazing service and great initiative

5
I love how user friendly the app is to help keep track of my driving and my monthly payments. The service is wonderful and the initiative itself is excellent for people like myself who drive to one destination and back majority of the time. Thank you for introducing this :) Reviewed on: 1st August 2019
Ray's avatar
Ray

Cheap and cheerful

5
Transparent, fair priced and easy to setup. Reviewed on: 1st August 2019
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AlexShaw88

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