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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic

5
I drive less than 6000 miles per year so why should I pay the same as someone who drives 12000 miles. By Miles makes much more sense. Customer contact is open and straight forward, very friendly and you are told exactly how many miles you have done per monthe and how much it will cost you. The best insurance company I have ever used. Reviewed on: 2nd August 2019
D Purton-Smith's avatar
D Purton-Smith

Cost effective

5
By far the cheapest way to insure two cars. Pay only when you use one and don't pay for the other when your not using it. Makes sense! Reviewed on: 2nd August 2019
GSrider53's avatar
GSrider53

Great service at a great price!!

5
I’ve used By Miles for 3 months now and have been really impressed with how the whole set up has played out. From start to finish it was easy to switch from my previous supplier & I'm now paying a fraction of the cost. I recommend By Miles to all!! Reviewed on: 2nd August 2019
Edward OHanrahan 's avatar
Edward OHanrahan

Payment by mileage.... it make good sense.

5
I couldn’t find where to put the gadget at first, so I rang you. You were very helpful. When I did find where to put it, it was so obvious.....duh! Reviewed on: 2nd August 2019
Jennifer Greenhalgh's avatar
Jennifer Greenhalgh

Best car insurance company ever

5
Simple and easy since the moment I join with By Miles. Never had any issues or reason to contact and their phone application is very well laid out and easy to use. Reviewed on: 2nd August 2019
P's avatar
P

Great service and value

5
By Miles has been an excellent service , easily activated via the app and great value for my needs compared to the traditional providers . Any queries have been quickly answered via the chat function - this has to be the new way to do insurance ! Reviewed on: 2nd August 2019
James Browning's avatar
James Browning

Great New Insurance

5
Let me keep track of how much I spend on insurance. Only charges for the mile I do. Easy to use app and great online support. Reviewed on: 2nd August 2019
Pankaj's avatar
Pankaj

Top insurance, app is very easy to use

5
Smart and very ease app to use . Very professional. Very cheap so far I found on internet Reviewed on: 2nd August 2019
Ansar's avatar
Ansar

Best insurance ever!!!

5
Been driving for over 15 years and by far this is the best insurance. I have recommended By miles to so many Friends and family members and thay all love it. Saved me so much money it’s unbelievable. Reviewed on: 2nd August 2019
Ibrahim's avatar
Ibrahim

Excellent Insurance and Brilliant Price

5
I love my car insurance, as it is a very low yearly price, does not penalise me for having a Sport BMW with yearly prices and only charges me for the miles i do. If i go and see my son 250 miles away, it only charges me a maximum of 100 miles in one day. BRILLIANT ******* Reviewed on: 1st August 2019
Christine Stepien's avatar
Christine Stepien

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