8194460 By Miles Car insurance reviews | 13081 reviews rated 4.91* - Smart Money People
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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy, forward thinking peace of mind

5
Since day one it has been a simple process I received my tracker and connected it and then the rest is history. I had taken my car for its service and I needed to contact customer service as I knew it was going to be driven around. I opened the app had a live chat within minutes I had sorted it out and wasn't going to be charged for the time it was in the service center. The app makes life so simple no questions and when I do need anything I know I can have a live chat with a human in minutes. Reviewed on: 1st August 2019
Josh North's avatar
Josh North

Excellent service

5
This virtually new insurance company is an invaluable asset for keeping costs down and driving less miles Reviewed on: 1st August 2019
Izzy000's avatar
Izzy000

Best car insurance so far

5
This insurance is by far the best experience having to pay for what miles used alone but still having a full comprehensive cover, it's awesome. The app is real time and its superb Reviewed on: 1st August 2019
Olalekan Akinlade 's avatar
Olalekan Akinlade

excellent value for money

5
By Miles were very helpful. efficient and friendly. Reviewed on: 1st August 2019
ParisSinclair's avatar
ParisSinclair

Great service

5
Great service great value and good service Reviewed on: 1st August 2019
Denis Jackson's avatar
Denis Jackson

Good

5
Very good and very cheap car insurance Reviewed on: 1st August 2019
Krzysio's avatar
Krzysio

Custlomer sevice

5
The customer service staff are amazing extremely helpful nothing is too much trouble for them Reviewed on: 1st August 2019
Hilary Newton's avatar
Hilary Newton

Best value insurance ever

5
Best and cheapest insurance ever I continually recommended Iam a nurse in the community so it has added benefits of mapping my Millage of all my visit through work I think this would benefit nhs if pitched of benefits for those employees who claim millage and travel expense Reviewed on: 1st August 2019
Diane Docherty 's avatar
Diane Docherty

Best by Miles

5
Painless and faultless. What any service should be. Reviewed on: 1st August 2019
Publius Qunitillius Varro's avatar
Publius Qunitillius Varro

Just the job

5
I wanted to insure my summer pride and joy, I wanted a policy that covered the car all year round but didn't penalise me for having another car. Great idea that you just pay for the time you're in it. I was pleased to find it was underwritten by a reputable company, as with all insurance it's all about how you're treated if you have to claim I hope that I never have to find out. Reviewed on: 1st August 2019
Alan bettle 's avatar
Alan bettle

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