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By Miles: Car insurance reviews

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4.90
Based on 13,045 reviews, last reviewed 1st Sep 2025
33000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Seamless switching process, user friendly app, very... Seamless switching process, user friendly app, very detailed Reviewed on: 1st September 2025
Natasha M's avatar
Natasha M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13045)

The only one that rewards low mileage drivers

5
Great for people who don't like a lot of fuss. Reviewed on: 1st August 2019
Michael Brear's avatar
Michael Brear

Such a brilliant product

5
Brilliant service, user friendly system Reviewed on: 1st August 2019
Natalie Procter's avatar
Natalie Procter

Best insurance out there!

5
Upgrading from a 1.2 fiat 500 to a 2ltr BMW I was worried how much my insurance would be! Being quoted £1300 elsewhere I came across By Miles and the concept seemed exactly what I was looking for! Having a one-off annual fee that covers A LOT of benefits that other companies don't, along with a monthly fee based on the miles you do which is perfect for me because I don't do extortionate mileage. It's just a perfect policy for me and I've already recommended! Definitely a company that's Infront of the rest. Reviewed on: 1st August 2019
Emmie Gabrielle Hawton-Hill's avatar
Emmie Gabrielle Hawton-Hill

Cheap fast reliable good customer service

5
By far the best car insurance provider I have used in a while. No catches no gimmicks no hidden charges, what you drive is what you pay. Simple set up and user friendly. Pay per mile - what more can I say!!! Very happy so far. Reviewed on: 1st August 2019
Nicola's avatar
Nicola

Excellent

5
No silly questions asked just straight forward no fuss car insurance Reviewed on: 1st August 2019
Sabri 's avatar
Sabri

Excellent insurance

5
Since changing I have had an amazing experience, very helpful, always making sure I am a happy customer, no problems with the service, very happy Reviewed on: 1st August 2019
Jo blackledge's avatar
Jo blackledge

By miles, honest, transparent, open communication and highly affordable.

5
The best insurance in my 30+ years driving. This insurance matches my low car usage brilliantly. I have and will continue to promote this insurance to family and friends. 4.2p per mile!! fantastic. Reviewed on: 1st August 2019
imani's avatar
imani

Excellent service, fair and easy

5
By Miles is an excellent company with a fantastic idea if only charging for the miles that you use and is much cheaper than traditional car insurance. The free miles last ages and the fact that the milage is capped for longer journeys is a great idea and very fair for the customer. I'm a very happy by miles user. Customer service is also very high in standards. Very quick to help. Reviewed on: 1st August 2019
zoemariex3's avatar
zoemariex3

Great from start to finish!

5
I have been very impressed with the concept of paying car insurance a different way and for the easy app and incentives. As I was referred by a friend got a £50 credit which still using. So far can't fault them. Well done and good luck with the voting. Reviewed on: 1st August 2019
Mary's avatar
Mary

Excellent Service

5
By Miles is a breath of fresh air! A great way of getting fully comp insurance cover at a better cost by only pay a 1 off parking up fee and the pay only for the miles you use after that. The App is great and very user friendly with everything you need to know, such as how many miles you've done for that month, speed and journey route taken etc also has all policy info any free miles you have and customer service numbers etc.. Love it! Reviewed on: 1st August 2019
Zak Bailey 's avatar
Zak Bailey

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