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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

36300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great and easy

Really good for low mileage drivers, have already recommended the app to two friends Reviewed on: 1st August 2019

Awesome concept and great customer service!

I only discovered By Miles recently and I really liked the concept as I’m not driving as much now and this helps me save a lot of money on my annual bill. The referral scheme is also great as I get money off as well as the person using the referral so it’s a win win. I had issues in the beginning while getting the policy but the customer service was extremely helpful and sorted out immediately. Great value car insurance for those driving less! Reviewed on: 1st August 2019

Amazingly good value

By Miles offers a fantastic service for low mileage drivers. The app provides incredibly detailed information about your journeys and it is great to know that after the modest standing charge you only pay for the miles you do. If it encourages you to do fewer journeys, that's great for the environment too. Reviewed on: 1st August 2019

Awesome service

Quick and easy Customer service are really responsive and we’ll get back to you very quick Simple, clear step by step guide with the insurance Reviewed on: 1st August 2019

Fab, low cost car insurance

So easy to set up online, tracker arrived in a few days & away you go. If you do low mileage this type of insurance cannot be beaten, only wish i had known about it earlier. Put my dad onto By Miles for his latest insurance & didn’t realise if he used a link both him/me could get free miles, explained this by e-mail & we were given the free miles anyway, fabulous customer service & reply promptly to any query. Reviewed on: 1st August 2019

Best value i've found in 40 years

Every year my insurance went up by 30% or more. ByMiles keeps prices realistic. On a lower income a car is still a luxury item to me. This way i'm covered and with quality cover. Best prices as i'm not paying excess for policy. Just ByMiles Thanks Reviewed on: 1st August 2019

The way forward

Hello, I couldn't recommend this insurance enough. We only travel approximately 8,000 miles a year and was paying £45 per month with our previous insurer. We'll be paying under half of what we used to in total for the insurance over the year, and that includes the upfront charges. Paying for the miles you travel is a very fair way of paying for the insurance costs. This is definitely the way forward for insurance in my opinion. Thank you, Alexandra Smart Reviewed on: 1st August 2019

Sensible car insurance at last

This is the first 'Pay as you go' arrangement I have had to insure my car and I like it very much. It seems entirely fair to pay just for the miles I do but nevertheless be covered for the stationary times too by the initial payment. Reviewed on: 1st August 2019

Excellent value

Looking for car insurance and came across this little hidden gem of a company By miles excellent service and value for money would highly recommended to anyone and have done so !!! Reviewed on: 1st August 2019

Best Insurance Ever

Terrific service from these guys, an evolution in insurance products ideal for drivers like me who are conscious of mileage. Could not be happier :) Reviewed on: 1st August 2019

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By Miles: Car insurance reviews

36300% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Great and easy

Awesome concept and great customer service!

Amazingly good value

Awesome service

Fab, low cost car insurance

Best value i've found in 40 years

The way forward

Sensible car insurance at last

Excellent value

Best Insurance Ever

Review By Miles: Car insurance now

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