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By Miles: Car insurance reviews

4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant service and economical

5
I found the app perfect for my needs, very informative and the insurance saved me lots of money Reviewed on: 1st August 2019

First class!

5
By far the best and most economical way of insuring your car. Initial set up is easy, quick and customer service is top class. O won't be changing insurers any time in the future. Reviewed on: 1st August 2019

Simply the best ..... by miles!

5
If, like me, you are a low mileage driver I cannot think of any reason why you would not use By Miles for your car insurance. Apart from their brilliant concept of low mileage should equate low premiums, their website and app are concise and easy to navigate and contain a wealth of useful hints and information to get the best out of their product and should you not find the answer to a specific question their team are a joy to engage with. Would give them 10 stars if I could and have no hesitation in recommending them to any low mileage driver looking for the best deal. Reviewed on: 1st August 2019

amazing insurance company

5
By miles by far incluses as standard more policies options than any other insurance company. Offers realtime estimation through a mobile application of the miles done, useful tool to locate your vehicle, diagnosis tool through app and a much cheaper way of insuring your vehicle in comparison to other competitors Reviewed on: 1st August 2019

By Miles Car Insurance

5
Brilliant price and brilliant service. You can even see on a map the routes taken and miles covered. Have already recommended to friends. Well done By Miles and thank you! Reviewed on: 1st August 2019

Excellent car insurance

5
I am so please with finding out about this insurance company from my dad. It has saved me alot of money and hassle and the customer service portal is very handy and one of the staff I spoke to about a problem I had with my car being in the garage was very helpful and sorted it quickly and efficiently. I would not use any other car insurance company now. Reviewed on: 1st August 2019

Ecellent speedy service

5
Not been with them long but I’m impressed. Forms easy and a super quick res. Gizmo came in a couple of days and was easy to fit, just followed the simple instructions on the website and email. I like the way I know the cost of each journey. Time will tell if I have made a good choice, but I’ll need to do a tour of Great Britain to make it as expensive as other quotes! Reviewed on: 1st August 2019

Amazing concept and worthwhile for city driver's

5
Brilliant idea for those who use cars for weekends. Makes you more environmentally conscious and have the option to use car as and when. Totally recommend Reviewed on: 1st August 2019

Where have you been all my life??

5
Excellent concept, wish I’d thought of it Reviewed on: 1st August 2019

Simply the best ..... by miles!

5
If, like me, you are a low mileage driver I cannot see any reason why you wouldn't choose By Miles for your car insurance. Apart from their brilliant concept of low mileage should equate to lower premiums, their website and app are straight forward, concise and very easy to navigate and should you not find the answer to your specific question their team are a joy to engage with. Would give them 10 stars if I could and have no hesitation in recommending them to any low mileage driver. :-) Reviewed on: 1st August 2019

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