Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Breathtaking!

5
Found Bymiles at my most desperate time, uncomplicated policy with avoidable premiums. Reviewed on: 1st August 2019
Austin Dan's avatar
Austin Dan

Best idiea ever ... and best bye miles...

5
I dont do a lot off miles pearsonaly and was fed up with paying over the odds for car insurance and have always thought that insurance company's should reward their good drivers... then i found ..By miles you dont pay over the odds you just pay a little up front and for miles what you do and you can earn free miles rewards so to be honest i think its the best idea and best car insurance BY MILES ..... Reviewed on: 1st August 2019
Julie loughnane 's avatar
Julie loughnane

Makes perfect sense

5
The model of insurance just makes sense. Pay for how much you drive as it's during driving that the highest risk of a claim can occur. Reviewed on: 1st August 2019
J's avatar
J

Saved me a lot of money

5
I am pleased with this company not only have I saved a lot of money I wish I had knew about them before because I could have saved even more and also the response from their customer services has always been very helpful every time Reviewed on: 1st August 2019
Matthew mccusker's avatar
Matthew mccusker

Perfect for city dwellers and those with varied jobs

5
Perfectly tailored insurance for my needs. The pay as you go formula has so far saved me around £60pm, averaging around £15-£20pm. The saving lets me reinvest in a better car and help my outgoings reflect my income. The app also makes tax returns a doddle by auto-tracking journeys. Cannot recommend highly enough! Reviewed on: 1st August 2019
Tim Shaw's avatar
Tim Shaw

Great sevice

5
I found this site , and was a bit curious at first as never heard of them , yet I jumped on the bang waggon and gave them a shot , to my amazement everything was quick and efficiently with the service I received , equipment came fast and I like the fact that you can track your mileage and can check if anything is wrong with car on the app , you can keep track off your mileage and only pay for what you use unlike other companies that cost a fortune, I would highly recommend anyone to this company as I think they are great . Reviewed on: 1st August 2019
Pauline's avatar
Pauline

Win on wheels

5
Really pleased with myself that I found an insurance company who is no trying to rip me off. For a small up front outlay I now pay when I drive and avoid eating high insurance premiums when my car is in the garage. So happy with this arrangement Reviewed on: 1st August 2019
Sandra Lloyd-Williams's avatar
Sandra Lloyd-Williams

Exceptional service

5
This is the 1st year I have been a member but would recommend to all. It’s very clear what is being paid for, fair and equitable with excellent customer service Reviewed on: 1st August 2019
Amanda 's avatar
Amanda

Great for infrequent drivers

5
Love bymiles. Everything has been so simple and straightforward. I can’t speak to the claims experience, but so far every touchpoint has been easy and efficient. Reviewed on: 1st August 2019
Mickey Elliott's avatar
Mickey Elliott

Amazing insurance concept - already highly recommended!

5
The idea of wanting to keep my insurance premium low, but met with the need of first class fully comprehensive cover, was always a mean ask until I was recommended ByMiles. The quoting process was easy and efficient, made streamline by their innovative brand and step-by-step website. The final quote was surprisingly competitive and the concept of tracking my miles on an app, paired nicely with the low "Mummy miles" I do on school runs and trips to town. I have been so impressed by the communication via the app plus email, and the low monthly cost, I have since recommended to family, who have taken up this new forward thinking way of insuring your vehicle. Will definitely be renewing at the end of the policy. Reviewed on: 1st August 2019
Kate Greenaway's avatar
Kate Greenaway

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill