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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simply the best .... by miles!

5
If, like me, you are a low mileage driver I cannot see any reason why you would use anyone other than So Miles for your car insurance. Apart from their absolutely brilliant concept that lower mileage should equate to lower insurance, both their website and the app are easy to navigate and their team are an absolute joy to engage with should you not find the answer to a specific question on their site. I would give them 10 stars if I could and have no hesitation in recommending them to other low mileage drivers. :-) Reviewed on: 1st August 2019
Telyn Monty's avatar
Telyn Monty

Great cover for a great price

5
Tracker car insurance at a fair one off payment price, then low cost pence per mile. For me it works out a lot cheaper than other insurers. Simple and easy to use app that keeps your journeys logged! Highly recommend! Reviewed on: 1st August 2019
Johnny boy won's avatar
Johnny boy won

By Miles

5
Wish that i knew about By Miles,a lot sooner,excellent idea for people like me who only drive a few miles in a week.It works out a lot cheaper than my normal insurance. Reviewed on: 1st August 2019
Veronica Brown's avatar
Veronica Brown

Saved me a lot of money

5
Saved me so far about 400£ Always super helpful and responsive on the customer help desk. Will probably stay with them next year ! Reviewed on: 1st August 2019
Terry's avatar
Terry

Handy and cost effective insurance

5
Found By Miles easy to use , informative about my daily journeys and shows me how much my journeys cost. In all it has made me more efficient with how I make my journeys. I have also found the customer service team to be helpful as well. Reviewed on: 1st August 2019
Sean Ford's avatar
Sean Ford

Brilliant Idea pay for what you usr

5
Wished I had heard about it sooner Reviewed on: 1st August 2019
Janet parr's avatar
Janet parr

excellent service

5
I am very impressed with service and process is easy to use and I will be recommending to my family and friends. Reviewed on: 1st August 2019
Munsif Dad's avatar
Munsif Dad

The best insurance company so fair and affordable

5
At first I did not quite understand so I called the team and they explained it to me so I signed up and got my black box down loaded the app that even showed me where to put the black box the app is amazing because you can see everything you have spent for the month and how long you have left I always tell my friends about by miles fantastic Reviewed on: 1st August 2019
Darren Hughes's avatar
Darren Hughes

Good service good product

5
would recommend to any low mileage driver Reviewed on: 1st August 2019
alan fielding's avatar
alan fielding

Miles better !!!

5
Great customer service & this way of insurance makes perfect sense. So glad we found out about by miles ! Reviewed on: 1st August 2019
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Mr& Mrs Pipe

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