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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Helpful friendly service

5
Love the app, even getting in touch with someone through the app is easy. Also keeping track of all your trips and how much it has cost you. Reviewed on: 1st August 2019
Lee Foulk's avatar
Lee Foulk

Excellent service

5
Would recommend to anyone and everyone without hesitating Reviewed on: 1st August 2019
Ashif Hasham's avatar
Ashif Hasham

Best company by miles

5
Have been insured with by miles for a bit now and shocked how much cheaper my insurance is. Great customer service, If you like saving money then get a quote and you could be surprised. 10 out of 10 from me Reviewed on: 1st August 2019
Jamie harris's avatar
Jamie harris

good price and easy to use

5
So far a very good experience, very clear and accessible website and instructions on how to use. Billing is clear and concise too Reviewed on: 1st August 2019
slyons's avatar
slyons

Best insurance for young people on the go

5
Fantastic insurance policy for people that can’t afford large lump sum payout. The mileage system is great and should be used by more insurers. Generally all round fantastic customer service and ease of use insurer Reviewed on: 1st August 2019
Joshua Butler's avatar
Joshua Butler

Cheap and easy

5
Cheap car insurance for people who don’t drive a lot. Ideal for me. Reviewed on: 1st August 2019
Santa Bhardwaj's avatar
Santa Bhardwaj

Better By Miles!

5
Perfect, common sense appraoch to car insurance. Clear, instructions, helpful app and real people too. Have referred many, many people to By Miles who are also very happy. Reviewed on: 1st August 2019
Ian Lane's avatar
Ian Lane

Excellent service

5
Fantastic service and a great approach and forward thinking towards car insurance! Reviewed on: 1st August 2019
Anouska's avatar
Anouska

Very good company and very good App!

5
Brilliant service so far, can't complain. App is easy to use and simple. No cons so far. Reviewed on: 1st August 2019
JohnoDnB's avatar
JohnoDnB

Good

5
Been with them nearly a year always helpful and good product Reviewed on: 1st August 2019
Brad's avatar
Brad

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