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By Miles: Car insurance reviews

4.90
Based on 12,954 reviews, last reviewed 19th Aug 2025
24600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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93%
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Latest highest rating:

5

Initially I was apprehensive to join another insuran... Initially I was apprehensive to join another insurance after being with my previous one for so long but By Miles was by far the fairest and cheapest o... Read more Reviewed on: 19th August 2025
Christina D's avatar
Christina D

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula  Reddin 's avatar
Paula Reddin

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12954)

Recommend

5
I think by miles has got to be the best way to go around car insurance works out the best. Reviewed on: 27th September 2017

Good. This is one fantastic for new drivers

5
Struggling to get insured. I passed my test and as a student insurance was just... unachievable! I come from a single parent family, with 4 siblings. Money is not freeflowing and rather tight. As such, ive had to make my own way in life. My grandad offered me his car. A relatively new (2010) little yaris, and i was super excited! However with insurance quotes coming in at 3-5 thousand pound thats would be knocking on using half the money i have avaliable to me per year! Ive done without and had to walk a 45 minute trek come sun or rain, knowing the only reason is the over priced insurance companies is the reason. 10 minute drive, 45 minute walk. So. This is one of the greatest ideas for students! X Reviewed on: 27th September 2017

it saved but...

4
i saved through just miles however i didnt get chance to do any long range journeys which i tend to do (through working too much) and if i had of done i dont think i would of saved at all. Reviewed on: 27th September 2017

The best way to insure your car

5
By miles is great. The app is great and I love the whole concept of only paying for the time you spend actually driving the car. I have 2 cars and one spends 6 days a week sat in my garage so for me this solution to car insurance is great. I would recommend the company to everybody! Great people, always quick to respond to queries and they have designed a great app. 10/10 for By miles!!! Reviewed on: 27th September 2017

Value for money car insurance

5
As a low milage driver, less than 3000 miles per year, I believe that pay as you drive insurance will give me much better value for money thna a normal annual premium. Reviewed on: 27th September 2017

Excellent idea

5
The idea of only charge for just the miles is so good you would never think you could get an insurance company like that but your company has done it so it's great can't wait till you launch Reviewed on: 27th September 2017

Great!

5
Simple, affordable, smart, innovative Reviewed on: 27th September 2017

Quite simply a better business model...

4
By Miles is the logical way forward for car insurance; premiums should be closely related to vehicle mileage but for nearly all of the old-style companies, this is not the case. By Miles breaks the mold, and is can be expected to grow rapidly over the next few years. This should mean better value for motorists. Reviewed on: 27th September 2017

Perfect solution for low mileage drivers

5
I and am sure other low mileage drivers typically end up paying a lot on insurance even though we drive mostly on weekends. A policy by just miles seems like a one stop solution for all these problems. Looking forward to their official launch Reviewed on: 27th September 2017

Easy, honest, well priced

5
Just plug a little device into your car and save money. It really is that simple, virtually halved my insurance costs and I can't wait for the service to go fully live. Friendly service and fast email response with a great product to boot. If only all insurance companies were this efficient! Reviewed on: 27th September 2017

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