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By Miles: Car insurance reviews

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4.90
Based on 12,954 reviews, last reviewed 19th Aug 2025
24600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Initially I was apprehensive to join another insuran... Initially I was apprehensive to join another insurance after being with my previous one for so long but By Miles was by far the fairest and cheapest o... Read more Reviewed on: 19th August 2025
Christina D's avatar
Christina D

Latest lowest rating:

2

Expensive not worth the cost will not renew Expensive will not renew feel I have to watch my journey and can’t relax I might not have money for next bill Reviewed on: 15th August 2025
Paula Reddin 's avatar
Paula Reddin
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12954)

Buy Miles - only when you need them

5
What a great idea! People and commercial vehicles that use the road extensively should pay a little more for much more service. People like me who only drive a few miles these days should get a break. This system is the best By Miles. Reviewed on: 18th September 2017
Paul Hamnett's avatar
Paul Hamnett

Clever idea

5
I will use this service, such a good idea. It also calculated I was a low mileage driver such is great for me. Reviewed on: 17th September 2017
Lucy Heale's avatar
Lucy Heale

By Miles insurance cover looks like a game changer for my decision re car ownership

5
By Miles' product appeals to me as someone who has been put off from buying a car in large part due to the high cost of insurance. I would only use a car occasionally, maybe 5-6 times a year, to drive out of London, so their product seems perfect for me. Reviewed on: 14th September 2017
Theo LJ's avatar
Theo LJ

The future of car insurance is here!

5
I trialled the By Miles app and I have to say it's amazing! I don't drive a huge amount, and it's always irked me that I pay the same as drivers who do loads of miles. Finally an insurance product for me! Reviewed on: 14th September 2017
Rory Muldoon's avatar
Rory Muldoon

An industry gear changer

5
A 'road-breaking' startup, with a true customer focus. Reviewed on: 13th September 2017
Miles Walker's avatar
Miles Walker

Shaking up insurance

5
I was part of the trial . It is a game changer. Reviewed on: 13th September 2017
Callum McIndoe's avatar
Callum McIndoe

Friendly Team with an amaizing idea coming along with a great app!

5
I took part in the By Miles Trial and it was a great experience! The app is just amaizing, showing detailed information of each journey as well as the condition of the car itself and where the current position is. The development over the last month is very promissing and I can't wait to see By Miles launch to become a "real" customer. The idea of a pay-per-mile policy definetly enables fairer pricing for low milage drivers and will save me and other people a lot of money. They really deserve this award! Reviewed on: 13th September 2017
Thakshan Sanmugalingam's avatar
Thakshan Sanmugalingam

Ground breaking and money saving

5
User friendly, totally customer centric (you pay for what you use) and many potential future benefits (rewards better driving, recovery notification, car maintenance updates and helps you locate your car! and acts as a tracker) Reviewed on: 13th September 2017
john 's avatar
john

Brilliant

5
Really fantastic. Cannot recommend them enough Reviewed on: 12th September 2017
Richard Metcalfe's avatar
Richard Metcalfe

Great innovation

5
Great innovation. Looking forward to launch. Reviewed on: 12th September 2017
Jim Vine's avatar
Jim Vine

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