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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best choice for me

I can’t praise this company enough, in fact I sent them a personal email to thank them for their service as it was just faultless! They’re so informative and keep you in the loop with everything. The whole concept of this insurance is so clever and helpful, I will be sticking here for a while! Reviewed on: 18th August 2022

This is how it should be

Car insurance which you pay for depending on the amount of time you’re in your actual car. I don’t understand why this wasn’t done before. For me, I only use my car a few times a week. I have no business spending over £100 a month for my car insurance. Since using this company my bill has been slashed to a quarter of that. I’ve been recommending everyone to this company since I found it. The little box you attached to your car is so easy to apply. Reviewed on: 18th August 2022

Easy peasy way to save money

Straightforward application information with well itemised costs structure. On line application form clear and concise making application quick and easy. Premium can be tailored to your needs and is keenly priced. Information on trip details and monthly mileage is very helpful. All in all I am extremely satisfied with By Miles and happy to recommend to friends and relatives. Reviewed on: 18th August 2022

Saved me so much money

I was getting very high quotes from other provider but as a driver that doesn’t do many miles I have halved the cost. I would definitely recommend Reviewed on: 18th August 2022

Excellent service and great app

This is amazing new way of doing car insurance and it seems more fair. I love all about it. Especially the customer service been ace. Great app I use daily to check all ok. Any issues the company quickly sorts and its easy rather than the usual talking to so many people and getting frustrated. Already recommended to friends and family Reviewed on: 18th August 2022

Simple idea - why was this not a thing before?!

I drive less but other insurers wanted to charge me a fortune. By Miles charged an upfront (reasonable) amount and then I have control depending on miles driven. SO simpose and SO handy. Reviewed on: 18th August 2022

Miles ahead!

I was very sceptical initially, however, 2 months in and I'm finding it really useful. We insured a second car, and it really makes sense. I'm definitely going to upgrade the main car to By Miles when the insurance is due. The OBD2 tracker is really useful for inboard diagnostics and finding the car! Really enjoyed the experience so far Reviewed on: 18th August 2022

@by miles

Good experience they deserve award winning Reviewed on: 18th August 2022

Best value by far!

My car insurance premium has been more than halved since I joined By Miles. Amazing value for money! Great to be able to keep track of my journeys on the App too. Reviewed on: 18th August 2022

Decent idea

Decent idea for people who don’t use their car too much Reviewed on: 18th August 2022

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