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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great service if you looking for flexible car insurance.

5
I found it simple to use bymile.they provide flexibility to pay as you drive. Very good if you are casual driver. Reviewed on: 18th August 2022

Cheapest, best and hassle free car Insurance

5
Earlier, in Car Insurance you could only get two aspects out of three - Best Quality, Cheapest Rates and Hassle Free set up; but not anymore because ByMiles provides all three aspects. I like the app as well because it has the latest tracking technology which provides all the data useful for me as a driver. It’s definitely the best value-for-money-insurance in the market without any compromise on quality. The pay-as-you-drive feature gives a good financial flexibility every month and helps me control my expenses. Reviewed on: 18th August 2022

ByMiles insurance

5
One of the most reliable insurance today is by miles insurance. I have no curse to leave the insurance for another. Reviewed on: 18th August 2022

Fast and easy insurance

4
Been with company for two years and never had any problems.Fast to respond to emails Reviewed on: 18th August 2022

Great car insurance

3
It cost me less than i thought, if I purchased a car insurance would have cost me double Reviewed on: 18th August 2022

Cost saving in a time of crisis

5
I was paying £90 a month before I joined ByMiles which has been cut by two thirds on average. Reviewed on: 18th August 2022

Good Responses

5
It's my first time using the Bymiles. From the get ago they have always responded back in quick manner whether it be through call or email. They have been polite and patient whenever I have questions regarding the policy. Thank you Reviewed on: 18th August 2022

Modern and innovative insurance

5
I love by miles, and it’s modern way of paying for car insurance. I use my car only a few times a week, to do mostly food shops, playgroup runs and short journeys. This keeps my miles fairly low, and my insurance cost down. I like that by miles has a tracker in the car - so in the event of car being stolen And parked I could inform the police of its whereabouts. The diagnostics on the app is also innovative and helpful. I have found staff to be very friendly and helpful when I have needed to contact them and the app is easy to use, and gives appropriate information. Making monthly payments is easy as it’s done via direct debit, and you can keep an eye on how much your monthly payment is in the app. Refer a friend is a good feature if you know of anyone needing to reinsure and who would benefit from this type of car insurance. Thankyou By Miles! Reviewed on: 18th August 2022

It just makes sense.

5
Great deal for those who drive very little as well as for those who drive a lot. I am very happy, that my car can always be found befit is tracked. Reviewed on: 18th August 2022

Pay by miles is one of the best car insurance.

5
Since I joined pay by mile car insurance I had/have been able to save immensely. Without fear I would encourage or recommend family and friends to join this great car insurance company. So far so good.. Reviewed on: 18th August 2022

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