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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Pay as you go

4
Easy to keep an eye on your mileage to reduce motoring costs. Reviewed on: 18th August 2022

Brilliant insurance, perfectly executed.

5
My experience has been amazing so far as a young driver. Any questions I’ve had have been very quickly answered and there is an amazing customer service from this insurance. The policy works like clockwork and everything is fully within reach and easily understandable from a new drivers point of view, have already recommended to more than a few people. Just brilliant! Reviewed on: 18th August 2022

Cheap and reliable

5
It's very appealing and reliable car insurance as well as cheaper than other car insurance. Customers service is great. Reviewed on: 18th August 2022

Great value

5
I’m a low mileage user, so this insurance is brilliant for me, I only pay for the mileage I do ! Which means I’m low risk & the savings are mine not the Insurers ! Reviewed on: 18th August 2022

Cost effective insurance

5
Bymiles is a fantastic option for low mileage drivers like myself. Reviewed on: 18th August 2022

Fantastic savings reflecting our very low mileage.

4
All we've done so far is to switch to By Miles, saving several hundred pounds, and install the mileage tracker. So far so good - and communications were good too - but no experience yet of having to make a claim etc. Reviewed on: 18th August 2022

Best out there!!

5
Great competitive price that no one has beaten, great service and your car is tracked to. Reviewed on: 18th August 2022

Better by miles

5
Having for many years as a motorist tried many car insurance companies I think paying by miles is by far the best policy for a low mileage user. A full comprehensive policy cover at an affordable price. The cost of my policy saved me over £100 so far. Reviewed on: 18th August 2022

Best so far

5
Affordable great customer experience Reviewed on: 18th August 2022

Very low price

5
First year was a bit high, but the second year was extremely low. Reviewed on: 18th August 2022