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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Recommend

Amazing and Affordable service , Reviewed on: 18th August 2022

Excellent concept

Really like the idea that cost of insurance is related to your mileage Reviewed on: 18th August 2022

No hassle

Saved a lot of money for using by miles I would recommend it to anybody Reviewed on: 18th August 2022

First time experience

Great idea helpful and very happy with BY Miles Reviewed on: 18th August 2022

A new way to insurance your car

What a great idea only pay for insurance on the amount of miles you drive with the added bonus of a refund if you don’t use your estimated allowance. It’s a no brainier with me Reviewed on: 18th August 2022

Simply the best

I wish I had found this company sooner. They offer excellent rates and first class service.As a driving senior citizen, I have saved hundreds of pounds. They let me know that my car had a battery problem and I found it easy to contact Customer Services.Yes, this company definitely gets my vote. They are simply the best. Reviewed on: 18th August 2022

Car insurance

Been with Miles for 3 months, been happy also with the tracker provided lets me know my mileage. Price is cheaper than other insurance. I will recommend Reviewed on: 18th August 2022

Fantastic value, easy to obtain, no hidden costs just brilliant!

my existing insurer wanted over £2000 a 100% increase on previous cost with no claims at 9 years. I searched around and found a product "By Miles" which provided a transparent way of funding car insurance, from that point I have saved c£1,000 - its innovative approach mans you pay only for the miles you use - its absolutely brilliant! well done Reviewed on: 18th August 2022

Amazing insurance

I’m a new driver and this has been my first insurance and would definitely recommend to anyone as it is really suitable for drivers. Reviewed on: 18th August 2022

Awesome Insurance and great to save money

Customer service is great and questions you have you can join the live chat. Very quick and simple. Also the device can do health checks on the car with is a added bonus. Reviewed on: 18th August 2022

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