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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best by miles

5
Someone needed to shake up car insurance to cater for people who are not so reliant on their cars. My partner and I drive maybe 20-40 miles per month and this saves us bags of cash as well as incentivising us to cycle and walk more. Also have to give a hat tip to the UX designers who designed the onboarding/sign-up process because it was so incredibly smooth. Thanks! Reviewed on: 18th August 2022

Excellent and fair priced

5
One of the most affordable car insurance companies and good value for money. Simple and easy set up- no hassle Reviewed on: 18th August 2022

Great so far

5
A really comprehensive and helpful way to insure my car Reviewed on: 18th August 2022

Very good pricing and service

5
This company has very good deals for me, I've been with them for a long time and if I have any problems I can simply live chat and fix the issue. I would 100% recommend this company to anyone and everyone. Reviewed on: 18th August 2022

Excellent insurance company

5
ByMiles quote was very competitive, you just pay a small fixed amount and a monthly fee depending on how many miles you drive. It's much more reasonable than other insurers. Also you can protect your NCD incase of a claim. You also get to make 3 free changes per year without incurring any admin fee. ByMiles tracker will help you to know how much you are spending per month as well as it lets you know where your car is parked. They don't care about how you drive the car, just how many miles you drive. Reviewed on: 18th August 2022

Excellent

5
Excellent insurance and cheapest on the market for me Reviewed on: 18th August 2022

Great idea

5
Works very well if you don't do a lot of miles. App is very useful too Reviewed on: 18th August 2022

Value for money

5
Pay for the miles you drive value for money d pay what you should be paying Reviewed on: 18th August 2022

Best car insurance ever.

5
I am a pensioner and do not have a lot of money to spare so by useing By Miles car insurance i am saving hundreds of pounds. Reviewed on: 18th August 2022

Good value

5
We don't use the car a lot so paying by the mile works for us. We haven't had to make a claim but dealing with the company has been satisfactory so far. Reviewed on: 18th August 2022

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