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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Ideal for casual drivers

5
I only drive for social or pleasure reasons, so I don’t cover a lot of miles each year. This makes ByMiles a perfect option for me, paying for insurance only based on how far I actually drive. Particularly because other incumbent insurance companies charge me a very high premium as I am a young driver. ByMiles was very reasonably priced, easy to set up the miles tracker, excellent customer service, and an all round great insurance provider! Reviewed on: 18th August 2022
Oscar Hansen's avatar
Oscar Hansen

Good

5
Is good insurance if you not drive far Reviewed on: 18th August 2022
Egle's avatar
Egle

An imaginative way of saving costs by mileage usage.

4
Looking good! Only just joined, so I can't honestly award highest scores yet. However, this could be a win win design. Costs rcharged by mile usage will reward low usage, and help the environment. Although the website could have explained it more clearly to the uninitiated, Customer service was v. helpful with clarification. A rare plus nowadays, and much appreciated. Reviewed on: 18th August 2022
Clare Thorn's avatar
Clare Thorn

The best and cheapest I have ever used

5
And I've used a "lot", so just like the title says if you want the best and cheapest choose "By Miles" and as an added bonus the gadget which plugs into your car also monitors its health. Reviewed on: 18th August 2022
Mike Collins's avatar
Mike Collins

Perfect for low mileage drivers

5
When I retired my annual mileage dropped from 40,000+ to 6,000 - but my insurance premium stayed the same until By Miles came along and saved me £££'s! Reviewed on: 18th August 2022
Bob Collier's avatar
Bob Collier

Highly recommended

5
My insurance works out cheaper with ByMiles than other providers due to only having to pay per mile. They’re customer service is also second to none with instant replies through online chat. Highly would recommend! Reviewed on: 18th August 2022
Naomi's avatar
Naomi

Great cover and savings

5
Very easy access without encountering problems. A very positive experience and saved nearly £200. Reviewed on: 18th August 2022
Richard Lake's avatar
Richard Lake

Amazing

5
Excellent staff and wonderful service. Not forgetting the price. Reviewed on: 18th August 2022
Jeffrey Herman's avatar
Jeffrey Herman

The worst insurers in the world.

1
They left me with a baby in a field for 3 days awaiting my car to be recovered. They knew we were in danger and were very clear that no body cared. After 50 hours in phone conversation my car was nor fixed. After weeks my car was just dumped on the road. I am disabled and finally paid for all repairs myself. Then they decided there was a mistake on my policy. They refused to talk to me and despite my onjections then stole £300 from my bank account. All my complaints have been ignored. I am a sole parent with chronic illness and they have now stolen around £800 from me. My initial premium in còmpare the market was under £400. They have not provided insurance cover on my comprehensive policy and they will not talk to me. My expences and costs to get my child and I to safty and subsequently repair my own car was close to £1000 and on top the £800 by miles and molson stole from me. To call them evil is an understatement. Reviewed on: 18th August 2022
Romany smith's avatar
Romany smith

Simplicity

5
Everything is simple and straightforward. Reviewed on: 18th August 2022
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Kev

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