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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Appraisal

4
So far so good, Too early to make a fair comparison Reviewed on: 18th August 2022

Great for short trips!

4
Gives you a great understanding of the trips you make and you can control how much you monthly milage comes to. Reviewed on: 18th August 2022

Cheap and simple

5
A good cheap car insurance company Reviewed on: 18th August 2022

Great insurance

5
For someone that doesn't drive loads and loads, nd does the occasional long trip this insurance is absolutely perfect!! Reviewed on: 18th August 2022

Appraisal

4
So far so good. Won’t know how good it is until I’ve been with them for a few more months. Reviewed on: 18th August 2022

Great idea!

5
What a great idea to charge by the mile. I could have saved hundreds over the years if all car insurance cover had used this concept. Reviewed on: 18th August 2022

Great Idea, Well Executed

4
Everything well explained when signing up with very helpful FAQs, tracker was dispatched quickly and arrived early and haven't had a problem since! Reviewed on: 18th August 2022

Best insurance company

5
Very friendly and helpful staff all the time Reviewed on: 18th August 2022

So pleased to have been recommended to by miles

4
I had been recommended to by miles and when I decided to go to them for a quote, I found the site very easy to use and then when I spoke to them they were very helpful and made the transition really easy Reviewed on: 18th August 2022

Very cost efficient

5
In the time of expensive car insurance, By Miles is the most cost efficient. You simply pay for the miles you drive which in a way can even reduce your carbon footprint! There’s never an issue and you can choose when they take payment, so it’s a win-win. Reviewed on: 18th August 2022