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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very very good

I am retired so I don’t use my car a great deal so I got rid of all my other insurance companies I just Thought it would be better to pay By Miles very good idea proud to be doing it thank you very much Reviewed on: 18th August 2022

Very good overall.

They are reliable cost effective, and do like the role over miles system. Very much affordable. also very informative and helpful Reviewed on: 18th August 2022

They do what they said!

A genuine car insurance company that provides greatest price for lower mileage users! I am still enjoying it during such inflated market even I still do not understand why other car insurance companies have inflated their price pretty dramatically. Thanks By Miles! Reviewed on: 18th August 2022

A fair insurance company in an unfair market

I've found by miles to be a breath of fresh air .Most company's seem to like to complicate what should be a fairly simple process and.overcharge in the process. To be able to only pay for what I use is a nice bonus Reviewed on: 18th August 2022

Car Insurance without to he faff.

Easy to apply, easy to understand. Good follow up. Reviewed on: 18th August 2022

Good service

Good service , easy to get contact with customer service,no time waste at all Reviewed on: 18th August 2022

Fairest Insurance Company for low mileage drivers

fitted the tracker in 5 minutes and everything was exactly as promised and easy to use. Reviewed on: 18th August 2022

Affordable, realistic costing and simple to use

After being ripped off by the bigger brand insurance company's it was refreshing to have an alternative cost that reflected the actual car useage. (and therefore reflected risk / probability in the insurance cost - i.e. don't drive often, pay less; clever) The app is simply and keeps you up to date on your usage and costs to date. Car insurance, how it should be in this day and age. Reviewed on: 18th August 2022

Why doesn't every insurer follow their lead?

Significantly cheaper than the other quotes that were offering me a policy based on a low mileage use. I use my car for a fraction of the miles than some, and yet other insurers barely took this into consideration. The app and the set up are extremely easy to follow and give me clear indication of my use. Everything is so simple and straightforward- which is a godsend for a technophobe like me! I have already recommended them to several people and will continue to do so. Reviewed on: 18th August 2022

Great

Great cover, great mileage monitering Reviewed on: 18th August 2022

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