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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By miles by far the best car insurance

It was so seamless and simple to get a quote from bymiles and I did a quote almost 30 days before my renewal was due. It was the most cost effective in comparison to other insurers. I also love the fact the policy references are just words, no numbers, so easy to remember when you need to contact bymiles for anything. Customer service is good and I love the app, thanks bymiles I’m looking forward to my cashback at the end of the year, that’s if I don’t manage to drive through all my miles! Reviewed on: 18th August 2022

Outstanding company

Being a driver for the last 21 years, I was very surprised that my renewal with the company I was with had tripled due to simply moved my to another area. They tried very hard to bring it down without any luck. Thats where By Miles came in, they had exactly the same information as my previous insurer of 12 years, but was able to give me a incredibly low price, the customer service was brilliant and the representative was very knowledgeable. Needless to say I signed up with them immediately. Reviewed on: 18th August 2022

Best experience with a tracker car insurance company

I am very happy with the customer service and overall experience with by miles car insurance. I have been with them for 3 years now, as they had the most competitive rate. Perfect if you are a low miler! The app is a great addition and easy to use. Love that i can see what every trip has cost me. I get a monthly statement as well before payment is withdrawn. Would highly recommend! Reviewed on: 18th August 2022

cheaper by far for me

As someone who drives very little it's a no brainer for me, i saved about £200 by going with By miles more than half of my previous bill. Reviewed on: 18th August 2022

Working part time...use this ins co

I work part time, so have insurance that works with this and will save you money. I work from home, so no work, stay at home and save on insurance.... Great idea. Do you insure motorcycles ? Reviewed on: 18th August 2022

Love this insurance provider

Easy, affordable insurance, easy in-car set up, no hidden fees and customised to how far you drive. Amazing Great customer service too. What else could you ask for? Reviewed on: 18th August 2022

Amazing company

Pay as you go miles. What’s not to like. Reviewed on: 18th August 2022

The best Car insurance

The best insurance for people who doesn't drive as much. Also if you end up driving a lot you will only pay same as one of the other cheapest competitors. I did a lot of research and calculations before bying this insurance. For a fixed milage byMiles was slightly cheaper than my previous insurance company. But the biggest advantage with byMiles is that I might not drive to that fixed milage and as this company only charge for what I drive, my insurance will be significantly cheaper (almost half) than the one I was about to get. Also if i end up driving more I will still pay less. So big Yess to this insurance company. Reviewed on: 18th August 2022

Brilliant Product

Platform easy to use, product is brilliant, I can see, each time, how much I’m paying so I can have control of my premiums. Very forward thinking! Reviewed on: 18th August 2022

Good, affordable insurance

I like the app. Easy and affordable. Reviewed on: 18th August 2022

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