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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

So simple and straightforward ByMiles

5
So simple and straightforward - ByMiles have captured a space in the market for people that don’t travel very far and need affordable car insurance. The app is super easy to use and you have visibility and are in complete control of your usage - not to mention super affordable for drivers. I have already recommended ByMiles to family, friends and co-workers. Reviewed on: 18th August 2022

Just What I Needed

5
We travel very low mileages but need a car-no suitable public transport.By Miles is exactly what we needed.Very easy! Reviewed on: 18th August 2022

Brilliant

5
Such a good price. Don't think I could do better Reviewed on: 18th August 2022

low milage save money

5
my insurance with you has worked out to be 2/3 of the next best quote, Now that"s value. Very impressed!! Reviewed on: 18th August 2022

Easy and slick app

5
Great prices , easy to use app, what’s not to like! Reviewed on: 18th August 2022

Excellent Service

4
Quick response to queries via email and what's app. Pricing very competitive Reviewed on: 18th August 2022

Smart Product Great Application

5
The app make this product easy to use and very helpful for tracking expenditure. Reviewed on: 18th August 2022

Suits me down to the ground

5
This type of insurance suits me down to the ground being a low mileage driver. Along with great service and an easy to use app, I see no point in trying anywhere else. Reviewed on: 18th August 2022

Best price, flexible, Great Stuff!

5
Best price insurer, with the ability to be totally flexible with the actual mileage travelled. Customer services were fabulous as I had some issues locating the connection spot in my car! Very helpful, and friendly. Great stuff! Reviewed on: 18th August 2022

I actually LIKE this!!

5
I haven't needed to make a claim and I hope I never will, so I can't comment on that part of things, but the fully comprehensive quote was the best 'by miles' and the system of only paying insurance on the miles you actually drive (on top of a base premium for parking for the year) is excellent, with any miles under your estimated mileage for the year being refunded to you. I like the app on my phone which tracks miles completed and the cost of those miles so far, how much I've spent and how many miles I have left before I need to top up. I've found that I don't drive nearly as much as I thought I did and I'm looking forward to a nice refund at the end of the policy period. I'm a fan! Reviewed on: 18th August 2022

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