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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Pay as you go

Fantastic way to pay for what you use so to speak helpful staff and constant updates on your usage Probably the best insurers I’ve ever been with. Reviewed on: 18th August 2022

GREAT Insurance!

I am very happy to find this insurance. I don't use my car very often and By Miles provided a great solution for me. Reviewed on: 18th August 2022

topnotch

highly recommended to friends and family.for me the best so far Reviewed on: 18th August 2022

Practical

It’s a good way to track how much you drive on a daily basis, it makes you more aware of that there are many unnecessary drives can be avoided. Reviewed on: 18th August 2022

So far so good

Good communication from customer service team. Like the idea of paying by miles as I do not drive much. I will have to wait and see my monthly bill amounts however am hopeful this will be cheap and cheerful. So far so good Reviewed on: 18th August 2022

Amazing

New model that works. Genius. Affordable and great customer service Reviewed on: 18th August 2022

Daring to be Different

Since finding By Miles I've been very pleased by the innovative way they do car insurance differently. By charging me for what I use, not a seemingly abstract number that drawn from the ether as with other companies, it means I am able to budget better, taking greater control over my finances which is even more important now. I've only ever had good customer service from them. I do not feel like there's the same adversarial relationship where the insurance companies have the means of calculating numbers. Overall I am so pleased that By Miles have entered the car insurance market, they have certainly made my life easier and I hope they go from strength to strength bringing further innovation to this field. Reviewed on: 18th August 2022

BETTER BY MILES

THEIR NAME SAYS IT ALL, GREAT APP, EASY TO USE ALONG WITH GREAT CUSTOMER SUPPORT I AM SAVING MONEY EVERY MONTH SO DEFINATELY BETTER.....BY MILES! Reviewed on: 18th August 2022

Car insurance made easy

A great car insurance company. Everything is dealt with quickly and professionally. A great service always. Reviewed on: 18th August 2022

Peace of Mind

Driving with By on your side gives you complete peace of mind. Reviewed on: 18th August 2022

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