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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great overall

This company is so easy to deal with and a great concept for me as I don't drive that much overall. The app is also really easy to use. Reviewed on: 18th August 2022

Brilliant service

Had the most amazing service from BYMiles east to understand app and pay for miles that you drive and nothing more capped at 150. Customer service has been brilliant too easy to contact and explain process. Reviewed on: 18th August 2022

Great Car Insurance Company

I have always had a great service using By Miles. I love the simplicity of the app and the service provided. The policy itself is straight to the point and what most people are looking for in an insurance policy. Little perks like not being charged for 3 changes to the policy is great! I would highly recommend By Miles to anyone looking for easy, stress free car insurance. Reviewed on: 18th August 2022

Simple and Fair Low Mileage Savings

Fair upfront transparent pricing, with no hidden tricks or fees. Easy to top up with more miles, get a discount, and keep track of current usage. Hugely recomended to infrequent car users. Reviewed on: 18th August 2022

Very easy to apply and use this service.

Really happy with this provider. Good prices for car income, everything very easy to access and understand how it works. Highly recommend this car incurance . Reviewed on: 18th August 2022

Best for saving money

Very easy and efficient to deal with Reviewed on: 18th August 2022

Genuine industry disruptor, fantastic company

I've found the insurance sector generally to be a nightmare. Time consuming, expensive, idiosyncratic pricing principles. Along comes ByMiles that takes a fresh, problem solving approach to insurance and does so brilliantly. Good customer service, fair, transparent pricing, clear set up, quick and flexible to meet customer needs. Innovative use of tech to make everyones lives easier. I was nervous about doing things differently at first but so glad I did. If every company worked like this the world would be a better place. This is exactly what ageing, old fashioned industries need - new, dynamic competition to shake things up and simply do things better. Thanks ByMiles, I wish them all the best!! Reviewed on: 18th August 2022

Great service easy install

My insurance is less than half I was paying before. Very happy Reviewed on: 18th August 2022

Simple, Quick and Easy - not to forget CHEAPEST!

Booking with By Miles was stright forward and easy. The details are clear as day and no hidden clauses. By Miles was the cheapest car insurance for me 'by miles' hehehe. I saved approx £400 on my last year renewal. Been using for a couple months now and the app is easy to use and logs your joruney pretty accurrately. have already recommended to family and friends. Reviewed on: 18th August 2022

pay according to your mile

You only pay how long you travel Reviewed on: 18th August 2022

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