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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good Value Motor Insurance

5
Good value for paying just the distance you drive. Reviewed on: 18th August 2022

Fairer insurance that only charges by the mile

5
I only use the car for a 30min school run a few times a week so this insurance policy suits me perfectly. Reviewed on: 18th August 2022

Great insurer

5
Breath of fresh air. Much awaited innovative insurance method Reviewed on: 18th August 2022

Great Product

5
What a discovery finding By Miles, really have disrupted the car insurance market. Reviewed on: 18th August 2022

So far so good!

4
I like how the all tracks your journeys and provides a cost for that journey almost immediately. Also I love that it is a CHEAP alternative to traditional car insurance. The only downside is that sometimes the app does not work / takes forever to load to the point where I just give up. Also you’re not insured to drive other cars which other providers tend to provide . Reviewed on: 18th August 2022

Keeps you informed at all times

5
I do not do a lot of miles and so far I am very happy with the service provided by the company. I receive mileage information and cost each time I drive my car. It definitely saves you a few hundred pounds a year. Customer service is excellent Reviewed on: 18th August 2022

Simple, transparent and amazing value

5
Not only are the prices great, the incentives of a refund by not using all your miles is great. Reviewed on: 18th August 2022

Cost effective, reliable and easy

5
This is my second year with By Miles and I have nothing bad to say. I highly recommend for low monthly costs. I have had no need to make a claim so can’t comment on that. Reviewed on: 18th August 2022

Very convenient

5
Very convenient and easy to manage your budget in case you use your car not frequency (20-30 miles pd). Reviewed on: 18th August 2022

Simply the best

4
Quick and easy set up ..Device arrived in a few days and easy to install...App is very handy to see how much your trips are costing ..Overall very happy Reviewed on: 18th August 2022