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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

So fas so good

5
Been using it for a month. Satisfied. Reviewed on: 18th August 2022

Happy got cheap very good insurance with BY MILES

5
Happy got very cheap insurance with BY MILES Reviewed on: 18th August 2022

Great for low mileage drivers

5
The lowest quote for insurance from other companies was £42 a month! With by miles I have never paid more than £15 a month. Amazing! Reviewed on: 18th August 2022

Literally what I was looking for

5
As I’m going to to university and leaving the car at home this is perfect for my needs. Reviewed on: 18th August 2022

Excellent idea for insurance.

5
The whole idea of the by miles insurance is a great idea, only paying for the miles you do is something that helps save a lot of money but also tracks how much you do through the month with their app which is also very detailed when it comes to how far you go on individual journeys. Would recommend this insurance to everyone. Reviewed on: 18th August 2022

A good idea

5
As someone who needs a car but prefers not to drive I appreciate the opportunity to pay a premium related to my mileage. I find the website and app easy to use, communication is straightforward and friendly and I've saved a lot of money! I think they are offering an excellent model which I hope other insurers will follow. Reviewed on: 18th August 2022

Innovation is key!

5
Fabulous concept. By Miles is going to have a big impact on my monthly expenditure, and it's going to give the car insurance industry a serious headache! Reviewed on: 18th August 2022

great price, great product

5
the car insurance quote was the lowest by far, the tracker was easy to install and set up and the app is clever and helpful. Would recommend! Reviewed on: 18th August 2022

Simple and fair product

4
It helps me to keep an eye on how many miles I am driving, which is always a good thing! Reviewed on: 18th August 2022

Really love it

5
As I am someone who doesn’t need to drive a lot this really helps me to save money which has made it easier for me rather than getting a normal car insurance. Reviewed on: 18th August 2022

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