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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,081 reviews, last reviewed 3rd Sep 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Wish I knew about them sooner

After having being a driver for 7 years now, I wish I'd found out about ByMiles sooner. For any driver having a form of telematics tracking isn't always the nicest feeling or the most comfortable as you can sometimes feel that you'll be penalised for more than what they state they track and measure, but with a first time user of ByMiles I have not once felt that at all and I value the transparency of the company. Their support team have been brilliant when it came to activation of my tracker as I faced a few issues but it was never too much for the team to be able to offer me advice and give me the reassurance about my policy and usage of the tracker and give me the ultimate peace of mind as a first time customer. The app itself is brilliant, I really valued the car dashboard kit that's within the app and actually it's told me more about my car than I'd known or even heard from garages such as VW themselves! The tracking is accurate which can always be hit and miss with technology but I found they've got it spot on and actually it's been really refreshing to be able to have clear sight over what I'm expecting to be paying per month through the app showing pricing and when the cut off date for the month is - perfect for me who has multiple bills to keep an eye on in the middle of the energy price rises and so on. I've already recommended ByMiles to my family who are due insurance renewals soon and would definitely keep recommending to other drivers to not be stung on insurance prices and for once, only pay for when you actually drive! Thank you for being a company I could try and actually be very happy with within my first month of being a user! Reviewed on: 18th August 2022

Great insurance

Great pricing for someone who drives occasionally. Price was incomparable! Reviewed on: 18th August 2022

Very Affordable

I have been using By Miles since 2020 Very affordable insurance and excellent customer service provided. Reviewed on: 18th August 2022

Exactly what I meed. Hassle free

It's car insurance. I pay by the mile. I don't drive. I don't pay. But I'm still insured. Perfect Reviewed on: 18th August 2022

Excellent Car Insurance

By Miles provides excellent Car Insurance, by miles offers great flexibility. Reviewed on: 18th August 2022

A fair insurance, with excellent back up.

I have saved money, plus i have received fantastic support from the team. Reviewed on: 18th August 2022

Simple, easy and very competitive

Love the app, simple concept and very competitive compared to the traditional insurance companies. Reviewed on: 18th August 2022

Great service

It was very simple to get a quote and the mileage tracking is accurate. Reviewed on: 18th August 2022

Great company

It has made such a big difference to switch to By Miles, saving me 50 % on car insurance quotes. Reviewed on: 18th August 2022

Competitive price and simple policy

One of the best price policy.. I recommend for those whose my miles are not extremely high and use moderate. Reviewed on: 18th August 2022

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By Miles: Car insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Wish I knew about them sooner

Great insurance

Very Affordable

Exactly what I meed. Hassle free

Excellent Car Insurance

A fair insurance, with excellent back up.

Simple, easy and very competitive

Great service

Great company

Competitive price and simple policy

Review By Miles: Car insurance now

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