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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Glad I changed

5
I’m very glad I changed to By Miles, great service and I’m saving lots of money. Reviewed on: 18th August 2022

Brilliant insurance

5
Brilliant way to insure your car for the times you actually drive it Reviewed on: 18th August 2022

For low mileage drivers this is perfect

5
I have been using By Miles for 3 years now and have saved a packet. For someone like me who does very low mileage it is a perfect way to save money. I was unlucky enough to have to claim and the claim handling was very efficient. All in all an excellent service. Reviewed on: 18th August 2022

Easy to use

5
Affordable and easy to use. Car tracking via app is also a bonus Reviewed on: 18th August 2022

Fab insurance

5
By Miles has definitely saved me money on my car insurance. They’re so easy to deal with and have great customer care. Reviewed on: 18th August 2022

Wonderful

5
Always communicating with customers. Kept in regular touch during Lockdown, with plenty of advice and have received regular emails since. Not your regular "take the money and run" insurance company. Reviewed on: 18th August 2022

Excellent Car Insurer

5
Since I joined, I have been enjoying By Miles insurance. Worth having this insurance. Reviewed on: 18th August 2022

Very happy with ByMiles

5
Ive been with By Miles for a long time and the service received has always been great, the chat service is instant i never wait long and the prices have been great and very affordable. I recommended my brother to By Miles and he now uses thier services and is very happy with the deal he received as a first time driver getting insurance. I highly recommend By Miles for this award. Onome Reviewed on: 18th August 2022

Excellent insurance company

5
Very happy with my new insurance company. Much cheaper than any others on the market and great app. Reviewed on: 18th August 2022

Great way to save on insurance costs

5
I can check my monthly payment and it makes me think about do I need to make that trip Reviewed on: 18th August 2022

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